Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager.

Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

23,225 already enrolled

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Earn a career credential that demonstrates your expertise

from 388 reviews of courses in this program

Beginner level

Recommended experience

24 weeks to complete
at 3 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 388 reviews of courses in this program

Beginner level

Recommended experience

24 weeks to complete
at 3 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Details to know

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Taught in English

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Professional Certificate - 6 course series

Introduction to Ambulatory Healthcare Management

Introduction to Ambulatory Healthcare Management

Course 1, 9 hours

What you'll learn

Skills you'll gain

Category: Health Care
Category: Medical Terminology
Category: Stakeholder Analysis
Category: Primary Care
Category: Telehealth
Category: Hospital Medicine
Category: Management Training And Development
Category: Financial Management
Category: Human Resources
Category: Health Systems
Category: Healthcare Industry Knowledge
Category: Urgent Care
Category: Care Coordination
Category: Health Care Administration
Category: Medical Management
Category: Practice Management
Human Resources Management Essentials

Human Resources Management Essentials

Course 2, 9 hours

What you'll learn

Skills you'll gain

Category: Employee Engagement
Category: Performance Management
Category: Diversity and Inclusion
Category: Human Resource Policies
Category: Recruitment Strategies
Category: Change Management
Category: Interviewing Skills
Category: Performance Review
Category: Employee Performance Management
Category: Performance Appraisal
Category: Organizational Leadership
Category: Health Care Procedure and Regulation
Category: Human Resource Management
Category: Smart Goals
Category: Culture Transformation
Category: Drive Engagement
Category: Organizational Change
Category: Talent Recruitment
Category: Diversity Equity and Inclusion Initiatives
Category: Recruitment
Quality and Safety in Ambulatory Healthcare Management

Quality and Safety in Ambulatory Healthcare Management

Course 3, 10 hours

What you'll learn

Skills you'll gain

Category: Patient Safety
Category: Continuous Quality Improvement (CQI)
Category: Risk Analysis
Category: Health Systems
Category: Accident Prevention
Category: Healthcare Industry Knowledge
Category: Safety Assurance
Category: Healthcare Project Management
Category: Strategic Leadership
Category: Health Care Procedure and Regulation
Category: Risk Management
Category: Project Management
Category: Performance Improvement
Healthcare Delivery for Medical Practice Managers

Healthcare Delivery for Medical Practice Managers

Course 4, 11 hours

What you'll learn

Skills you'll gain

Category: Community Health
Category: Patient Flow
Category: Revenue Forecasting
Category: Care Coordination
Category: Preventative Care
Category: Budgeting
Category: Regulatory Compliance
Category: Budget Management
Category: Healthcare Industry Knowledge
Category: Public Health
Category: Hospital Experience
Category: Case Management
Category: Health Systems
Category: Primary Care
Category: Health Care
Category: Nursing and Patient Care
Category: Practice Management
Category: Expense Management
Category: Public Health and Disease Prevention
Category: Care Management
Data and Electronic Health Records

Data and Electronic Health Records

Course 5, 8 hours

What you'll learn

Skills you'll gain

Category: Health Insurance Portability And Accountability Act (HIPAA) Compliance
Category: Data Management
Category: Data Integrity
Category: Personally Identifiable Information
Category: Medical Privacy
Category: Medical Records
Category: Clinical Documentation
Category: Health Information Management and Medical Records
Category: Data Maintenance
Category: Data-Driven Decision-Making
Category: Health Care
Category: Clinic Management Systems
Category: Health Informatics
Category: Health Information Management
Category: Data Entry
Category: Data Quality
Category: Electronic Medical Record
Category: Electronic Medical Record System
Category: Patient Registration
Category: Data Governance
Revenue Cycle, Billing, and Coding

Revenue Cycle, Billing, and Coding

Course 6, 6 hours

What you'll learn

Skills you'll gain

Category: CPT Coding
Category: ICD Coding (ICD-9/ICD-10)
Category: Patient Registration
Category: Medical Coding
Category: Medical Billing
Category: Claims Processing
Category: Insurance
Category: Registration
Category: Revenue Management
Category: Payment Processing and Collection
Category: Medical Billing and Coding
Category: Revenue Cycle Management
Category: Billing
Category: Denial Management
Category: Insurance Policies

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Michelle J. Campbell
Johns Hopkins University
6 Courses34,230 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
6 Courses34,230 learners

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Frequently asked questions

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (4/1/2025 - 4/1/2026)