In this course, you will cover the fundamentals of human capital management with a focus on the retail industry. Professor Matthew Bidwell will start by examining the critical role that people play in creating value within any business, and will then assess how that value is fostered by various organizational practices. Professor Bidwell then does a deep-dive into some of the practices that drive organizational success: how to hire effectively; how to develop and retain a skilled workforce; and to motivate employees to contribute to organizational success. By the end of this course, you will have a better understanding of how human capital contributes to the success of the business, a critical role in shaping your organizational capacity.

Managing Human Capital in Retail

Managing Human Capital in Retail
This course is part of Omnichannel Retail Strategy Specialization

Instructor: Matthew Bidwell
4,303 already enrolled
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77 reviews
Skills you'll gain
- Employee Engagement
- Workforce Planning
- Compensation and Benefits
- Workforce Management
- Recruitment
- Compensation Strategy
- People Management
- Organizational Strategy
- Employee Retention
- Human Capital
- Employee Performance Management
- Recruitment Strategies
- Talent Management
- Interviewing Skills
- Compensation Analysis
- Human Resource Strategy
- Workforce Development
- Staff Management
- Human Resources Management and Planning
- Employee Training
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University of Pennsylvania
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Reviewed on Oct 30, 2021
An excellent course with relevant and updated information about the subject. Great presentation with engaging talk, slides, anecdotes and examples.
Reviewed on Oct 6, 2021
The course was quite basic but very insightful overall
Reviewed on Jul 16, 2025
Always loved the insights from Prof. Bidwell and his charming sense of humour

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