Emotional intelligence courses can help you learn self-awareness, empathy, relationship management, and effective communication. You can build skills in conflict resolution, active listening, and understanding non-verbal cues. Many courses introduce tools like emotional intelligence assessments and frameworks for feedback, which can enhance your ability to navigate social dynamics and foster collaboration in both personal and professional settings.

Coursera
Skills you'll gain: Emotional Intelligence, Conflict Management, Empathy, Leadership Development, Personal Development, Leadership, Self-Awareness, Professional Development, Adaptability, Relationship Building, Team Management, Self-Discipline, Communication, Active Listening, Stress Management, Decision Making, Mindfulness
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Emotional Intelligence, Conflict Management, Empathy, Relationship Management, Leadership, Professional Development, Stress Management, Self-Awareness, Team Management, Resilience, Decision Making, Active Listening
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Emotional Intelligence, Social Skills, Active Listening, Empathy, Professional Development, Stress Management, Relationship Building, Relationship Management, Interpersonal Communications, Self-Awareness, Communication Strategies, Self-Discipline, Personal Development, Mindfulness, Adaptability
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Non-Verbal Communication, Mentorship, Emotional Intelligence, Personal Development, Self-Awareness, Interpersonal Communications, Social Skills, Coaching, Empathy, Leadership Development, Team Performance Management, Resilience, Team Building, Leadership
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Self-Awareness, Emotional Intelligence, Conflict Management, Social Skills, Personal Development, Empathy, Self-Motivation, Professional Development, Collaboration, Employee Engagement, Leadership, Relationship Building, Resilience, Communication, Stress Management, Adaptability
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Student Support and Services, Working With Children, School Counseling, Personal Development, Stress Management, Classroom Management, Cultural Responsiveness, Empathy, Self-Awareness, Resilience, Relationship Building, Active Listening
Beginner · Course · 1 - 3 Months

Case Western Reserve University
Skills you'll gain: Emotional Intelligence, Compassion, Organizational Leadership, Team Leadership, Leadership Development, Coaching, Organizational Change, Personal Development, Leadership, Resilience, Empathy, Self-Awareness, Stress Management, Positivity, Change Management, People Development, Growth Mindedness, Mindfulness, Relationship Building
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Growth Mindedness, Health And Wellness Coaching, Behavioral Health, Positive Behavior Support, Goal Setting, Resilience, Cognitive Behavioral Therapy, Psychology, Social Skills, Mindfulness
Mixed · Course · 1 - 3 Months

Packt
Skills you'll gain: Emotional Intelligence, Empathy, Self-Awareness, Personal Development, Social Skills, Leadership Development, Relationship Management, Resilience, Conflict Management, Professional Development, Organizational Leadership, Self-Discipline, Open Mindset
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Emotional Intelligence, Personal Development, Social Skills, Self-Awareness, Empathy, Resilience, Relationship Building
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Problem Solving, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Brainstorming, Active Listening, Critical Thinking, Resilience, Personal Attributes, Creative Thinking, Empathy, Professional Development, Action Oriented, Constructive Feedback, Stress Management, Lifelong Learning, Positivity, Overcoming Obstacles, Growth Strategies
Beginner · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Smart Goals, Emotional Intelligence, Positivity, Personal Development, Empathy, Social Skills, Self-Awareness, Professional Development, Resilience, Conflict Management, Team Building, Stress Management, Team Motivation, Psychology, Leadership, Team Management, Team Leadership, Decision Making
Beginner · Course · 1 - 3 Months
Emotional intelligence (EI) refers to the ability to recognize, understand, and manage our own emotions while also being able to recognize, understand, and influence the emotions of others. It plays a crucial role in how we interact with others and navigate social complexities. High emotional intelligence can lead to better communication, stronger relationships, and improved conflict resolution skills. In both personal and professional settings, EI is important because it enhances teamwork, leadership, and overall workplace culture.
Careers that benefit from emotional intelligence span various fields. Roles in management, human resources, counseling, and customer service often require strong EI skills. For instance, leaders who can empathize with their teams foster a more engaged workforce. Similarly, professionals in healthcare or education can enhance their effectiveness by understanding the emotional needs of their clients or students. Overall, emotional intelligence is a valuable asset in any job that involves interpersonal interactions.
To develop emotional intelligence, several key skills are essential. These include self-awareness, which involves recognizing your own emotions and their impact; self-regulation, which is the ability to manage your emotions in healthy ways; empathy, or the capacity to understand others' feelings; and social skills, which encompass effective communication and relationship management. Building these skills can significantly enhance your emotional intelligence and improve your interactions with others.
There are many online courses available to help you enhance your emotional intelligence. Some notable options include Emotional Intelligence: Cultivating Immensely Human Interactions and Emotional Intelligence in Leadership. These courses cover various aspects of emotional intelligence, from foundational concepts to practical applications in leadership and interpersonal relationships.
Yes. You can start learning emotional intelligence on Coursera for free in two ways:
If you want to keep learning, earn a certificate in emotional intelligence, or unlock full course access after the preview or trial, you can upgrade or apply for financial aid.
Learning emotional intelligence involves a combination of self-reflection, practice, and education. Start by assessing your current emotional awareness and identifying areas for improvement. Engaging in courses, such as Emotional Intelligence in the Workplace, can provide structured learning. Additionally, practicing mindfulness and seeking feedback from peers can enhance your emotional skills over time.
Typical topics covered in emotional intelligence courses include the five components of EI: self-awareness, self-regulation, motivation, empathy, and social skills. Courses often explore techniques for improving these areas, such as active listening, conflict resolution, and emotional regulation strategies. Practical applications in various contexts, such as leadership and teamwork, are also commonly addressed.
For training and upskilling employees, courses like Inspiring Leadership through Emotional Intelligence and Leading with Power Skills: Emotions & Emotional Intelligence are highly beneficial. These courses focus on applying emotional intelligence in leadership roles, fostering a more emotionally intelligent workforce that can navigate challenges effectively.