Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

California Institute of the Arts
Skills you'll gain: Active Listening, Empathy, Assertiveness, Communication, Business Communication, Interpersonal Communications, Planning, Goal Setting, Mindfulness, Public Speaking, Influencing, Leadership, Business Leadership, Presentations, Team Building, Empowerment, Executive Presence, Non-Verbal Communication, Teamwork, Initiative and Leadership
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Business Writing, Conflict Management, Teamwork, Constructive Feedback, Business Correspondence, Team Building, Decision Making, Cooperation, Business Communication, Collaboration, Recognizing Others, Mediation, Writing, Organizational Skills, Interpersonal Communications, Team Motivation, Tactfulness, Performance Management, Staff Management, Grammar
Beginner · Specialization · 3 - 6 Months

University of Washington
Skills you'll gain: Negotiation, Proposal Writing, Presentations, Sales Presentation, Verbal Communication Skills, Persuasive Communication, Event Planning, Peer Review, Business Communication, Business Writing, Taking Meeting Minutes, Public Speaking, Business Planning, Microsoft PowerPoint, Meeting Facilitation, Business Correspondence, Professional Networking, Data Visualization, English Language, Setting Appointments
Intermediate · Specialization · 3 - 6 Months
University of Pennsylvania
Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Trustworthiness, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Internal Communications, Stakeholder Engagement, Communication Strategies, Stakeholder Communications, Corporate Communications, Communication, Verbal Communication Skills, Drive Engagement, Strategic Communication, Business Communication, Target Audience, Active Listening, Employee Engagement, Business Writing, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Business Communication, Social Skills, Business Writing, Contract Negotiation, Workplace inclusivity, Influencing, Emotional Intelligence, Interpersonal Communications, Communication, Communication Planning, Customer Engagement, Communication Strategies, Leadership and Management, Leadership Development
Intermediate · Specialization · 1 - 3 Months

Starweaver
Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Storytelling, Emotional Intelligence, Sales, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Business Writing, Presentations, Peer Review, Infographics, Graphic Design, Graphic and Visual Design, Business Correspondence, Public Speaking, Business Communication, Graphic and Visual Design Software, Verbal Communication Skills, Design, Visual Design, Storytelling, Writing, Organizational Skills, Project Design, Concision, Writing and Editing, Proofreading
Beginner · Specialization · 3 - 6 Months

LearnKartS
Skills you'll gain: Verbal Communication Skills, Active Listening, Interpersonal Communications, Communication, Influencing, Communication Strategies, Public Speaking, Business Communication, Emotional Intelligence, Professionalism, Rapport Building, Business Correspondence, Virtual Teams, Non-Verbal Communication, Empathy, Teamwork, Overcoming Obstacles, Conflict Management, Self-Awareness, Adaptability
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Persuasive Communication, Storytelling, Influencing, Communication, Leadership, Verbal Communication Skills, Stakeholder Communications, Public Speaking, Communication Strategies, Interpersonal Communications, Meeting Facilitation, Executive Presence, Strategic Communication, Discussion Facilitation, Team Leadership, Active Listening
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Communication, Business Communication, Intercultural Competence, Teamwork, Professional Development, Telecommuting, Adaptability, Self-Awareness, Demography
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Internal Communications, Corporate Communications, Media Relations, Storytelling, Strategic Communication, Employee Engagement, Target Audience, Diversity Equity and Inclusion Initiatives, Public Relations, Crisis Management, Drive Engagement, Social Media, Social Media Management, Interpersonal Communications, Business Communication, Telecommuting, Stakeholder Communications, Customer Communications Management, Employee Retention, Diversity and Inclusion
Beginner · Specialization · 1 - 3 Months
Business communication refers to the sharing of information between individuals within and outside an organization. It encompasses various forms of communication, including verbal, non-verbal, written, and visual methods. Effective business communication is crucial because it fosters collaboration, enhances productivity, and builds strong relationships among team members and stakeholders. Clear communication helps prevent misunderstandings, aligns goals, and ensures that everyone is on the same page, ultimately contributing to the success of the organization.‎
A background in business communication can open doors to various career opportunities. Potential job roles include communication specialist, public relations officer, marketing coordinator, human resources manager, and corporate trainer. Additionally, positions such as content strategist, social media manager, and business analyst often require strong communication skills. These roles emphasize the importance of conveying information clearly and effectively, making business communication a valuable asset in today's job market.‎
To excel in business communication, several key skills are essential. These include strong writing and verbal communication abilities, active listening, and the capacity to adapt messages for different audiences. Additionally, proficiency in digital communication tools and platforms is increasingly important. Skills in negotiation, conflict resolution, and cross-cultural communication can also enhance your effectiveness in diverse business environments. Developing these skills will empower you to convey your ideas clearly and collaborate effectively with others.‎
There are numerous online courses available to enhance your business communication skills. Some highly regarded options include the Business Communication Specialization and the Effective Communication: Writing, Design, and Presentation Specialization. These courses cover essential topics and provide practical exercises to help you apply what you learn in real-world scenarios, making them excellent choices for anyone looking to improve their communication abilities.‎
Yes. You can start learning business communication on Coursera for free in two ways:
If you want to keep learning, earn a certificate in business communication, or unlock full course access after the preview or trial, you can upgrade or apply for financial aid.‎
Learning business communication can be approached through various methods. Start by enrolling in online courses that focus on key aspects of communication in a business context. Participate in workshops or webinars to gain practical insights and network with professionals. Additionally, practice your skills by engaging in group discussions, writing reports, or giving presentations. Seeking feedback from peers or mentors can also help you refine your abilities and build confidence in your communication style.‎
Business communication courses typically cover a range of topics, including effective writing techniques, verbal communication strategies, presentation skills, and the use of digital communication tools. Courses may also address specific areas such as cross-cultural communication, crisis management, and the role of social media in business. By exploring these topics, you will gain a comprehensive understanding of how to communicate effectively in various business scenarios and enhance your overall communication proficiency.‎
For training and upskilling employees, courses like the Business Communication for the Modern Workplace Specialization are particularly beneficial. These courses focus on practical skills that can be immediately applied in the workplace, helping teams improve their communication strategies. Additionally, the Global Business Communication Specialization offers insights into effective communication across diverse cultural contexts, making it ideal for organizations with a global presence.‎