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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


  • C

    Coursera

    What Are Service-Level Agreements (SLAs)?

    Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Business Relationship Management, Expectation Management, Performance Measurement, Cloud Services, Contract Negotiation, Key Performance Indicators (KPIs), Cloud Storage, Case Studies

    3.9
    Rating, 3.9 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • L

    LearnQuest

    Scrum Certification with AI

    Skills you'll gain: Responsible AI, Backlogs, AI Product Strategy, Data Ethics, Scrum (Software Development), AI Enablement, Sprint Planning, Sprint Retrospectives, Risking, Scaled Agile Framework, Artificial Intelligence, AI Personalization, Prompt Engineering, Agile Software Development, Agile Methodology, AI Workflows, Agile Product Development, Agile Project Management, Generative AI, Predictive Analytics

    Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Performance Domains in Project Management

    Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Project Performance, Project Management Life Cycle, Team Management, Solution Delivery, Project Management Institute (PMI) Methodology, Project Schedules, Project Planning, Scheduling, Project Management, Performance Measurement, Resource Management, Resource Allocation, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    Universidade de São Paulo

    Introdução à Análise Macroeconômica

    Skills you'll gain: Economics, Financial Market, Policy Analysis, Financial Policy, Strategic Decision-Making, Decision Making, Investments, Financial Modeling, Supply And Demand, Fiscal Management, Business Modeling, Market Dynamics, Expectation Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    345 reviews

    Intermediate · Course · 1 - 3 Months

  • F

    Fundação Instituto de Administração

    Liderança Criativa e Inclusiva

    Skills you'll gain: Ideation, Creative Thinking, Creativity, Creative Problem-Solving, Innovation, Brainstorming, Cognitive flexibility, Team Motivation, Leadership, Adaptability, Decision Making

    4.9
    Rating, 4.9 out of 5 stars
    ·
    50 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    Intel

    Intel® AI Fundamentals

    Skills you'll gain: AI Enablement, Artificial Intelligence, AI Product Strategy, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Case Studies, Business Intelligence, Company, Product, and Service Knowledge, Customer experience strategy (CX), Customer Insights, Discussion Facilitation, Emerging Technologies, Responsible AI, Customer Analysis, Machine Learning, B2B Sales, Computer Hardware, Data Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    793 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • C

    Coursera

    Presenta datos y gráficos con Canva

    Skills you'll gain: Presentations, Canva (Software), Sales Presentation, Data Visualization, Graphic Design, Content Creation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    24 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Crafting Personalized Content with Gen AI: Create a Campaign

    Skills you'll gain: Prompt Engineering, AI Personalization, Target Audience, Marketing Materials, ChatGPT, Customer Insights, Generative AI, Marketing Analytics, Email Marketing, Social Media Campaigns, Content Creation

    4.4
    Rating, 4.4 out of 5 stars
    ·
    14 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    كيفية تحسين رضى العملاء مع تجربة ما بعد الشراء على فايسبوك

    Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business

    Beginner · Guided Project · Less Than 2 Hours

  • T

    Tecnológico de Monterrey

    Español para ejecutivos: Negociación y presentaciones

    Skills you'll gain: Oral Expression, Business Correspondence, Writing, Corporate Communications, Report Writing, Communication Strategies, Leadership, Relationship Building, Strategic Communication, Bilingual (Spanish/English)

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    Design A Newsletter with MailChimp

    Skills you'll gain: Newsletters, Email Marketing, Project Design, Content Creation, Scheduling, Test Tools, User Accounts, Marketing, Communication

    Intermediate · Guided Project · Less Than 2 Hours

  • L

    Logical Operations

    Facilitating Meetings Effectively

    Skills you'll gain: Meeting Facilitation, Virtual Teams, Brainstorming, Taking Meeting Minutes, Discussion Facilitation, Leadership, Team Leadership, Team Building, Organizational Effectiveness, Leadership Development, Team Motivation, Conflict Management, Verbal Communication Skills, Goal Setting, Smart Goals, Decision Making, Active Listening, Productivity, Interpersonal Communications, Communication

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular business communication courses

  • What Are Service-Level Agreements (SLAs)?: Coursera
  • Scrum Certification with AI: LearnQuest
  • Performance Domains in Project Management: Microsoft
  • Introdução à Análise Macroeconômica: Universidade de São Paulo
  • Liderança Criativa e Inclusiva: Fundação Instituto de Administração
  • Intel® AI Fundamentals: Intel
  • Presenta datos y gráficos con Canva: Coursera
  • Crafting Personalized Content with Gen AI: Create a Campaign: Coursera
  • كيفية تحسين رضى العملاء مع تجربة ما بعد الشراء على فايسبوك: Coursera
  • Español para ejecutivos: Negociación y presentaciones: Tecnológico de Monterrey

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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