Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, AI literacy, Product Support, Customer Service, Procedure Development, Customer Analysis, LLM Application, Responsible AI, AI Workflows, AI Integrations, Customer experience improvement, Data Ethics, Customer Insights, Business Process Automation, User Feedback, Automation
★ 4.8 (53) · Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Lakes, Data Governance, Google Cloud Platform, Data Warehousing, Data Infrastructure, Data Architecture, Cloud Storage, Data Management, Advanced Analytics, Big Data, Machine Learning Methods, Data Integration, Analytics, Data Processing, Data Security, Cloud Computing Architecture
★ 4.7 (2.9K) · Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Logistic Regression, Forecasting, Statistical Methods, Exercise Science, Regression Analysis, Plot (Graphics), Data Cleansing, Scikit Learn (Machine Learning Library), Supervised Learning, Data Processing, Statistical Hypothesis Testing, Correlation Analysis, Predictive Analytics, Applied Machine Learning, Injury Prevention, Athletic Training, Analytics, Data Analysis, Advanced Analytics, Python Programming
★ 4.5 (283) · Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Revenue Forecasting, Market Opportunities, Quantitative Research, Customer Insights, User Research, Consumer Behaviour, Ideation, Market Analysis, Target Market, Forecasting, Innovation, Target Audience, Needs Assessment, Analysis, Data Collection, Decision Making
★ 3.7 (33) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Operational Analysis, Value Propositions, Market Analysis
★ 4.6 (51) · Beginner · Specialization · 1 - 3 Months

University of California, Davis
Skills you'll gain: Proposal Writing, Proposal Development, Fundraising, Prospecting and Qualification, Philanthropy, Drive Engagement, Negotiation, Stakeholder Engagement, Closing (Sales), Relationship Management, Contract Compliance, Relationship Building
★ 4.6 (30) · Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Stakeholder Management, Corporate Sustainability, Stakeholder Engagement, Stakeholder Analysis, Business Ethics, Sustainable Business, Sustainable Development, Ethical Standards And Conduct, Corporate Strategy, Relationship Management, Value Propositions
★ 4.8 (31) · Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Portfolio Management, Investments, Investment Management, Financial Market, Portfolio Risk, Capital Markets, Finance, Equities, Market Liquidity, Risk Modeling, Risk Analysis, Financial Modeling, Asset Management, Return On Investment, Financial Analysis, Risk Management, Market Dynamics, Business Valuation, Correlation Analysis
★ 4.8 (113) · Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Team Building, Team Leadership, Team Management, Team Collaboration, Teamwork, Trustworthiness, People Management, Collaboration, Cross-Functional Team Leadership, Leadership, Cross-Functional Collaboration, Professional Development, Empathy, Conflict Management, Communication Strategies, Goal Setting, Communication, Adaptability
★ 4.6 (8) · Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Business Strategies, Business Strategy, Digital Analysis, Business Planning, Technology Strategies, Strategic Planning, Digital Transformation, Innovation, Organizational Strategy, Business Transformation, Business Modeling, Emerging Technologies, Business Analysis Tools, Customer Relationship Management
★ 4.9 (51) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Presentations, Microsoft Copilot, Microsoft PowerPoint, Presentations, Sales Process, Prompt Engineering, Solution Selling, Sales, Value Propositions, Product Knowledge, Storytelling, Productivity Software, Data Import/Export, Business Modeling, Generative AI
★ 4.8 (13) · Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: CI/CD, Azure DevOps, Site Reliability Engineering, Terraform, DevOps, Infrastructure as Code (IaC), Azure DevOps Pipelines, Continuous Deployment, Cloud-Native Computing, Continuous Delivery, DevSecOps, Incident Management, Continuous Integration, Kubernetes, Hardening, Cloud Infrastructure, Incident Response, Enterprise Architecture, Technical Communication, Performance Metric
Advanced · Professional Certificate · 3 - 6 Months