Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Customer Relationship Building, Marketing Automation, Value Propositions, Portfolio Management, Performance Measurement, Automation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Credit Risk, Risk Modeling, Financial Modeling, Portfolio Risk, Lending and Underwriting, Risk Management, Bank Regulations, Regulatory Compliance, Financial Analysis
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Talent Management, Virtual Teams, Talent Pipelining, Human Resource Strategy, Workforce Development, People Management, Leadership Development, Workforce Planning, Human Resources Management and Planning, Stakeholder Management, Decision Making, Gap Analysis, Organizational Strategy, Cross-Functional Team Leadership, Risk Management, Employee Engagement
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Social Impact, Diversity and Inclusion, Sustainable Business, Internet Of Things, Emerging Technologies, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, FinTech, Business Technologies, International Relations, Blockchain, Business Strategies, Digital Transformation, Digital Assets, Global Marketing, Performance Measurement, Business Transformation, Supply Chain, Investments
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Team Building, Team Management, Teamwork, Team Leadership, Trustworthiness, Conflict Management, Collaboration, Performance Management, Leadership, Goal Setting, Organizational Structure, Lifelong Learning, Innovation, Employee Performance Management, Diversity and Inclusion
Mixed · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Fundraising, Business Valuation, Biotechnology, Entrepreneurial Finance, Commercial Laws, Investments, Return On Investment, Private Equity, Due Diligence, Presentations, Finance, Financial Analysis, Negotiation, Contract Negotiation, Intellectual Property, Stakeholder Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Target Audience, Paid media, Advertising Campaigns, Advertising, Social Media Campaigns, Social Media, Social Media Marketing, Digital Advertising, Campaign Management, Instagram, User Accounts, Budget Management
Beginner · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Coaching, Employee Coaching, Constructive Feedback, Motivational Skills, People Development, Team Performance Management, Empowerment, Leadership Development, Performance Management, Growth Mindedness, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Design, Program Management, Timelines, Diagram Design, Work Breakdown Structure, Project Scoping, Project Management, Agile Methodology, Project Management Software, Process Development, Risk Management
Intermediate · Guided Project · Less Than 2 Hours

The University of Notre Dame
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Social Justice, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Organizational Leadership, Leadership, Leadership Development, Self-Awareness, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media, Social Media Management, Account Management, Business Planning, Customer Engagement, Target Audience
Beginner · Guided Project · Less Than 2 Hours