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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


  • Status: New
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    Coursera

    Procurement Essentials: Streamline and Boost Success

    Skills you'll gain: Request for Proposal, Strategic Sourcing, Supplier Quality Management, Root Cause Analysis, Procurement, Document Management, Supplier Performance Management, Vendor Contracts, Purchasing, Request For Quotation (RFQ), Supplier Management, Inventory Control, Data Entry, Corrective and Preventive Action (CAPA), Vendor Management, Supplier Relationship Management, Inventory Management System, Quality Assurance, Negotiation, Interviewing Skills

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
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    Coursera

    Drive Insightful Research

    Skills you'll gain: Surveys, Market Research, Survey Creation, Data Synthesis, Business Research, Data-Driven Decision-Making, Customer Insights, Research Methodologies, Consumer Behaviour, Research Design, Product Development, Data Presentation, Product Strategy, Data Analysis, Data Collection, Data Visualization

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    347 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    University of Arizona

    Marketing Communications: The Customer's Journey

    Skills you'll gain: Integrated Marketing Communications, Advertising, Marketing Communications, Media Strategy, Customer experience strategy (CX), Paid media, Owned Media, Customer Advocacy, Marketing, Digital Media Strategy, Earned Media, Search Engine Optimization, Customer Engagement, Content Development and Management, Goal Setting, Brand Awareness

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
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    Starweaver

    Valuation and Investment Analysis

    Skills you'll gain: Financial Modeling, Business Valuation, Capital Budgeting, Risk Analysis, Financial Analysis, Investment Management, Excel Formulas, Data-Driven Decision-Making, Microsoft Excel, Corporate Finance, Financial Forecasting, Cash Flow Forecasting, Cash Flows, Financial Systems, Responsible AI, Simulation and Simulation Software, AI Enablement, Accounting

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    Coursera

    Creative Content Creation Toolkit

    Skills you'll gain: Canva (Software), Social Media Content, Social Media Campaigns, Content Creation, Visual Design, Social Media Marketing, Generative AI, Video Production, Content Marketing, Graphic Design, Video Editing, ChatGPT, Marketing Design, AI Workflows, Prompt Engineering, Content Strategy, Animations, Storytelling, Branding, Responsible AI

    4.4
    Rating, 4.4 out of 5 stars
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    371 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
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    Alex Genadinik

    Marketing Skills: Marketing Psychology And Neuromarketing

    Skills you'll gain: Marketing Psychology, Selling Techniques, Consumer Behaviour, Marketing, Negotiation, Product Marketing, Advertising, Marketing Materials, Customer Insights, Target Audience, Research

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    Coursera

    Marketing Analysis and KPIs

    Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Market Analysis, Competitive Analysis, Marketing, Key Performance Indicators (KPIs), Market Research, Target Audience, Target Market, Dashboard, Return On Investment, Value Propositions, Smart Goals, Business Strategy, Cross-Channel Marketing, Concision, Variance Analysis, Strategic Partnership, Data Collection, Strategic Decision-Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    83 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
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    Status: Free Trial
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    Coursera

    SAP: Post Invoices, Track Payments

    Skills you'll gain: Accounts Payable, Accounts Payable and Receivable, Invoicing, Billing & Invoicing, Data Entry, Payment Processing and Collection, Transaction Processing, SAP Applications, Accounting Systems, Accounting and Finance Software, Accounting Records, General Ledger, Enterprise Resource Planning

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    AI CERTs

    Customer Service with AI

    Skills you'll gain: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies

    Beginner · Course · 1 - 3 Months

  • Status: New
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    EDUCBA

    Analyze and Apply IFRS Standards in Financial Reporting

    Skills you'll gain: International Financial Reporting Standards, Financial Reporting, Financial Accounting, Revenue Recognition, Financial Statements, Consolidation, Mergers & Acquisitions, Business Valuation, Insurance, Asset Management, Risk Management

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
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    Madecraft

    Improving Team Performance

    Skills you'll gain: Active Listening, Delegation Skills, Constructive Feedback, Team Performance Management, Process Mapping, Performance Management, Management Training And Development, Team Leadership, Team Building, Team Motivation, Leadership Development, Meeting Facilitation, Business Priorities, Coaching, Employee Coaching, Accountability, Conflict Management, Workforce Development, Business Metrics, Continuous Improvement Process

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular business communication courses

  • Procurement Essentials: Streamline and Boost Success: Coursera
  • Drive Insightful Research: Coursera
  • Introduction to Customer Service: CVS Health
  • Marketing Communications: The Customer's Journey: University of Arizona
  • Valuation and Investment Analysis: Starweaver
  • Creative Content Creation Toolkit: Coursera
  • Marketing Skills: Marketing Psychology And Neuromarketing: Alex Genadinik
  • Marketing Analysis and KPIs: Coursera
  • SAP: Post Invoices, Track Payments: Coursera
  • Customer Service with AI: AI CERTs

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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