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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Popular Business Communication Courses and Certifications


  • C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

    ★ 4.6 (374) · Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • T

    The Expert Academy

    Buyer Psychology: Understand Behaviour, Trust And Persuasion

    Skills you'll gain: Consumer Behaviour, Critical Thinking, Marketing Psychology, Critical Thinking and Problem Solving, General Sales Practices, Persuasive Communication, Overcoming Objections, Influencing, Trustworthiness, Conflict Management, Customer Analysis, Stakeholder Engagement, Decision Making, Behavioral Economics, Communication, Relationship Building, Psychology

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
  • J

    Johns Hopkins University

    Managing Data Analysis

    Skills you'll gain: Exploratory Data Analysis, Data Analysis, Data Presentation, Team Management, Analytical Skills, Presentations, Team Leadership, People Management, Statistical Inference, Statistical Modeling, Statistical Methods, Communication, Model Evaluation

    ★ 4.6 (3.4K) · Mixed · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • C

    Coursera

    Automate Workflow Actions

    Skills you'll gain: Marketing Automation, HubSpot CRM, Email Marketing, Email Automation, Marketing Operations, Content Performance Analysis, Conversion Funnel Analysis, Marketing Effectiveness, Customer Communications Management, Business Workflow Analysis, Marketing Analytics, Workflow Management, Customer Engagement, Personalized Campaigns, Performance Analysis, Process Design, Customer experience improvement, Automation, Marketing, Business Logic

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
  • I

    IBM

    IBM Data Management

    Skills you'll gain: Dashboard, Data Warehousing, Extract, Transform, Load, Data Storytelling, SQL, Data Visualization, Dashboard Creation, Database Design, Data Security, Data Migration, Data Governance, Data Presentation, Descriptive Statistics, Data Store, Data Management, MySQL, Databases, Data Architecture, Excel Formulas, Business Intelligence

    ★ 4.7 (19K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Bestseller
    Bestseller
  • K

    Kennesaw State University

    Six Sigma Green Belt

    Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Process Capability, Team Management, Team Performance Management, Quality Improvement, Root Cause Analysis, Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Team Building, Exploratory Data Analysis, Process Improvement, Quality Control, Probability & Statistics, Probability Distribution, Process Improvement and Optimization, Statistical Methods, Process Analysis, Data Literacy

    ★ 4.7 (4.8K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free Trial
    Free Trial
  • M

    Microsoft

    Microsoft Project Management: Build Job-Ready Skills

    Skills you'll gain: Stakeholder Management, Communication Planning, Virtual Teams, Team Management, Team Leadership, Plan Execution, Scheduling, Conflict Management, Project Schedules, Project Management Life Cycle, Project Management, Teamwork, Project Management Office (PMO), Stakeholder Analysis, Risk Mitigation, Agile Product Development, Risk Management, Communication, Planning, Budgeting

    ★ 4.6 (802) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job Skills
    Job Skills
  • M

    Meta

    Social Media Management

    Skills you'll gain: Social Media Management, Social Media Content, Social Media, Social Media Marketing, Instagram, Social Media Strategy, Content Creation, Content Performance Analysis, Content Scheduling, Social Media Analytics, Drive Engagement, Generative AI Agents, Web Presence, Brand Strategy, Content Marketing, Content Management, Branding, Performance Analysis, Content Strategy, Customer Engagement

    ★ 4.8 (6K) · Beginner · Course · 1 - 3 Months

    Status: Free Trial
    Free Trial
  • H

    Harvard Business Review

    Foster a Culture of Innovation

    Skills you'll gain: Innovation, Creative Thinking, Curiosity, Ideation, Creativity, Strategic Thinking, Business Transformation, Initiative and Leadership, Market Opportunities, Business Risk Management, Collaboration, Risk Appetite, Continuous Improvement Process, Risk Management, Stakeholder Engagement

    Intermediate · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • C

    Copenhagen Business School

    Strategy Formulation

    Skills you'll gain: Business Strategy, Business Planning, Strategic Decision-Making, Strategic Thinking, Organizational Strategy, Resource Management, Corporate Strategy, Competitive Analysis, Decision Making, Market Analysis, Global Marketing, Growth Strategies, Market Opportunities, Value Propositions, Market Dynamics

    ★ 4.5 (1.5K) · Mixed · Course · 1 - 3 Months

    Status: Free Trial
    Free Trial
  • H

    HubSpot Academy

    Sales Training: Building Your Sales Career

    Skills you'll gain: Inside Sales, Consultative Approaches, Sales Training, Consultative Selling, Sales, Sales Development, General Sales Practices, Sales Strategy, Sales Process, Selling Techniques, Relationship Building, Customer Relationship Building, Rapport Building, Solution Selling, Prospecting and Qualification, Consumer Behaviour, Personalized Service, Communication

    ★ 4.7 (677) · Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • P

    Pearson

    Groups and Teams in the Workplace

    Skills you'll gain: Teamwork, Organizational Leadership, Team Leadership, Leadership Studies, Team Performance Management, Team Building, Team Management, Team Oriented, Collaboration, Organizational Effectiveness, Cooperation, Negotiation, Interpersonal Communications, Business Communication, Communication Strategies, Conflict Management, Internal Communications, Communication, Behavior Management, Coordinating

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
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In summary, here are 10 of our most popular business communication courses

  • Introduction to Customer Service: CVS Health
  • Buyer Psychology: Understand Behaviour, Trust And Persuasion: The Expert Academy
  • Managing Data Analysis: Johns Hopkins University
  • Automate Workflow Actions: Coursera
  • IBM Data Management: IBM
  • Six Sigma Green Belt: Kennesaw State University
  • Microsoft Project Management: Build Job-Ready Skills: Microsoft
  • Social Media Management: Meta
  • Foster a Culture of Innovation: Harvard Business Review
  • Strategy Formulation: Copenhagen Business School

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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