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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


  • Status: New
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    Coursera

    AI Traffic Analysis and Optimization

    Skills you'll gain: Web Analytics and SEO, Search Engine Optimization, Google Analytics, Content Performance Analysis, Keyword Research, Marketing Analytics, Content Strategy, Content Creation, Key Performance Indicators (KPIs), Performance Metric, Dashboard, Ad Hoc Analysis, Data-Driven Decision-Making, Variance Analysis, User Flows, Statistical Analysis, Quality Assessment, Corrective and Preventive Action (CAPA)

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    347 reviews

    Beginner · Course · 1 - 4 Weeks

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    R

    Rutgers the State University of New Jersey

    Cybersecurity Assurance for Accounting and Finance

    Skills you'll gain: Incident Response, Cyber Risk, Cybersecurity, Regulatory Compliance, Computer Security Awareness Training, Compliance Management, Insurance, Risk Management, Financial Accounting, Internal Controls

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Payables: Match, Enter, and Verify

    Skills you'll gain: Accounting Software, Supplier Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Systems Analysis

    Skills you'll gain: Feasibility Studies, Systems Development, Software Development Methodologies, Business Analysis, Software Design, Business Process Modeling, Communication, Data Flow Diagrams (DFDs), Stakeholder Communications, Business Communication, Product Lifecycle Management

    4.6
    Rating, 4.6 out of 5 stars
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    49 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    CRM, Project Management & Omnichannel Strategy

    Skills you'll gain: Customer Retention, Brand Awareness, Planning, Brainstorming, User Feedback, Timelines, Stakeholder Communications, Cross-Functional Team Leadership, Team Performance Management, Business Planning, Meeting Facilitation, HubSpot CRM, Customer Relationship Management (CRM) Software, Customer experience strategy (CX), Team Leadership, Project Planning, Looker (Software), Dashboard, Kanban Principles, Marketing

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Six Sigma Tools for Define and Measure

    Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Business Process, Project Management, Project Planning, Customer experience improvement, Process Mapping, Statistics, Statistical Analysis, Stakeholder Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    2.6K reviews

    Beginner · Course · 1 - 4 Weeks

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    Logical Operations

    Microsoft OneNote (Desktop App)

    Skills you'll gain: Microsoft Office, Microsoft 365, Microsoft Outlook, Collaborative Software, Document Management, File Management, Content Management, Version Control, Data Sharing, Microsoft Excel, Computer Literacy, Journals, Data Integration, Data Import/Export, Computer Security

    Mixed · Course · 1 - 3 Months

  • Status: New
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    Status: Free Trial
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    Coursera

    Financial Modeling: Statements, Costs & Forecasts

    Skills you'll gain: Financial Modeling, Financial Statement Analysis, Income Statement, Variance Analysis, Financial Analysis, Financial Forecasting, Balance Sheet, Revenue Forecasting, Cash Flows, Capital Budgeting, Cost Accounting, Business Valuation, Cash Flow Forecasting, Corporate Finance, Business Analysis, Model Evaluation

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    Technion - Israel Institute of Technology

    From Idea to Startup

    Skills you'll gain: Business Planning, Value Propositions, Entrepreneurship, Ideation, Business Strategy, New Product Development, Risk Management, Product Development, Innovation, Communication, Business Risk Management, Persuasive Communication, Feasibility Studies, Verification And Validation, Interviewing Skills

    4.8
    Rating, 4.8 out of 5 stars
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    780 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
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    C

    Copenhagen Business School

    Digital Competition in Financial Services

    Skills you'll gain: Technology Strategies, FinTech, Digital Transformation, Business Technologies, Financial Services, Financial Regulation, Business Strategies, Market Dynamics, Competitive Analysis, Business Modeling, Innovation, Governance

    4.6
    Rating, 4.6 out of 5 stars
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    1K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Introduction to Finance: The Basics

    Skills you'll gain: Financial Statements, Cash Flows, Financial Analysis, Finance, Income Statement, Balance Sheet, Corporate Finance, Financial Management, Financial Planning, Business, Business Management, Organizational Structure, Leadership and Management

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    542 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular business communication courses

  • AI Traffic Analysis and Optimization : Coursera
  • Introduction to Customer Service: CVS Health
  • Cybersecurity Assurance for Accounting and Finance: Rutgers the State University of New Jersey
  • Payables: Match, Enter, and Verify: Coursera
  • Introduction to Systems Analysis: IBM
  • CRM, Project Management & Omnichannel Strategy: Coursera
  • Six Sigma Tools for Define and Measure: Kennesaw State University
  • Microsoft OneNote (Desktop App): Logical Operations
  • Financial Modeling: Statements, Costs & Forecasts : Coursera
  • From Idea to Startup: Technion - Israel Institute of Technology

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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