Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

University of Minnesota
Skills you'll gain: Human Resource Strategy, Human Resources, Human Capital, Compensation Management, Resource Management, People Management, Employee Performance Management, Industrial and Organizational Psychology, Labor Law, Employee Engagement
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Sales Support, Dashboard, Sales, Sales Development, Closing (Sales), Lead Generation, Request For Quotation (RFQ), Customer Relationship Management, Product Knowledge, B2B Sales, Customer Relationship Management (CRM) Software, Campaign Management, Data Visualization
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Analytics, Enterprise Resource Planning, Systems Analysis, Information Systems, Management Information Systems, Business Analytics, Business Process Management, Data Governance, Data Preprocessing, Automation
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Regression Analysis, Marketing Budgets, Data-Driven Decision-Making, Strategic Marketing, Brand Management, Resource Allocation, Customer Analysis, Customer Insights, Predictive Analytics, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Adobe Express, Responsible AI, Logo Design, Digital Design, Layout Design, Generative AI, Social Media, Content Creation, Graphic Design, Social Media Management, Creative Design, Adobe Photoshop, Visual Design, Content Marketing, Infographics, Content Strategy, Typography, Color Theory, Storytelling, Branding
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Fraud detection, Personal Development, Financial Regulation, Financial Controls, Finance, Financial Planning, Emotional Intelligence, Financial Acumen, Communication
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Key Performance Indicators (KPIs), Data Integration, Spreadsheet Software, Excel Formulas, Performance Measurement, Excel Macros, Business Intelligence, Data Visualization Software, Data Presentation, Data Visualization, Microsoft Office, Microsoft 365, Productivity Software, Data Entry, File Management, Document Management, Data Management, User Interface (UI)
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Negotiation, Conflict Management, Mediation, De-escalation Techniques, Interpersonal Communications, Emotional Intelligence, Communication Strategies, Problem Solving, Cooperation, Leadership, Verbal Communication Skills, Strategic Communication
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Presentations, Microsoft PowerPoint, Microsoft Office, Microsoft 365, Technical Communication, Productivity Software, Graphics Software, Public Speaking, Graphic and Visual Design, Communication, User Interface (UI), Organizational Skills, Professionalism, Productivity
Mixed · Course · 1 - 3 Months

Skills you'll gain: Sales Process, Sales Management, Sales Strategy, Sales, Management Training And Development, Coaching, Team Management, Cross-Functional Team Leadership, Cultural Diversity, Employee Coaching, Key Performance Indicators (KPIs), Communication, Business Leadership, Active Listening, Revenue Forecasting, Revenue Management, Customer Relationship Management (CRM) Software, Team Leadership, Performance Management, Negotiation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Quality Management, Project Closure, Team Management, Project Management, Project Management Life Cycle, Quality Assurance, Team Leadership, Project Controls, Project Implementation, Project Risk Management, Data Storytelling, Project Documentation, Continuous Improvement Process, Stakeholder Communications, Data-Driven Decision-Making, Process Improvement, Risk Management, Meeting Facilitation, Strategic Thinking
Beginner · Course · 1 - 3 Months