How to Change "Shipping From" Address on Shopify

Written by Coursera Staff • Updated on

Learn how to change your Shipping From address on Shopify so your customers know where their products are coming from and shipping costs are correct.

[Featured Image] A person is on their laptop editing their shopify "shipping from" address.

Key takeaways

To change your Shipping From address, go to Settings > Locations, click on Change default location, and then click on Add Address.

  • The Shipping From address on your Shopify store tells buyers where their product will be sent from.

  • Shopify doesn’t offer options to hide your Shipping From address since it is essential to have an address listed.

  • You may choose to use a virtual address or a PO box address instead of listing your physical address on Shopify

Discover details of the steps you need to take to change your current Shipping From address on Shopify. Afterward, if you are ready to enhance your marketing strategy, enroll in the Google Digital Marketing & E-commerce Professional Certificate. You’ll have the opportunity to learn how to attract customers through digital marketing channels like search and email.

What is the importance of a Shopify shipping address?

The Shipping From address on your Shopify store tells buyers where their product will be sent from. If you’re moving to a new home or commercial premise, you may need to change the Shipping From address on your Shopify account. This is important because it gives customers vital information about how long their shipment is likely to take and allows Shopify to calculate shipping costs. 

How to change Shipping From address on Shopify

  1. Log in to Shopify and click on Settings > Locations.

  2. Click on Change default location in the Default location box.

  3. Click Add Address.

  4. Fill in the address details.

  5. Change the default location to the new address and click Save.

Let’s look at each step in more detail.

1. Access location settings.

Log into your Shopify account if you haven’t already, go to Settings, and click Locations.

2. Change the default location.

Your default Shopify location is displayed in the Locations section. Under Default location, you will see the tab for Change default location. Click the tab, and you will find a drop-down list from which to select the new address.

3. Add address (optional step)

This step is necessary if your new address isn’t already listed on your account. If this is the case, you now need to add an address because it won’t be in the drop-down menu. Click the Add location tab on the top right of the screen.

4. Fill in address details.

In the box under Location Name, add a name for your new Shipping From address, such as the country, warehouse name, city, or any other descriptor. 

In the Address section, fill in the details of the new Shipping From address in the dialogue boxes and press Save.

5. Change default location to the new address

Return to the Default location section (step 2) and click Change default location. Choose the new address you have just added and press Save.

How to keep your shipping address private

Shopify doesn’t offer options to hide your Shipping From address since it is essential to have an address listed. However, there are ways to keep your address more private, especially if your business address is also your home address or you sell sensitive or expensive products. 

Instead of listing your physical address, you can use a virtual address or a PO box address. 

  • A virtual address: This is a separate business address you can use to maintain your privacy. You can choose one in your current country/state to avoid problems calculating shipping costs. 

  • PO box address: This numbered box is securely located in the post office. Use this to maintain privacy. This is a popular option for drop shipping businesses that don’t hold physical stock. 

Read more: How to Set Up Shopify Dropshipping

How do I change the Shipping package on Shopify?

To make any changes to your shipping package, go to Settings > Shipping and delivery in your Shopify account. In the Packages section, click Edit next to the package that you want to edit. You can modify your package's type, size, or weight. Finally, click Save.

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