LearnKartS

Multi-Agent Systems Design: AI Customer Support with n8n

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LearnKartS

Multi-Agent Systems Design: AI Customer Support with n8n

Nikhil Agarwal
LearnKartS

Instructors: Nikhil Agarwal

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

5 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

5 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Understand how multi-agent AI systems coordinate tasks, share context, and support business workflows

  • Build AI systems that retrieve accurate answers from enterprise knowledge using RAG workflows

  • Implement AI classification, response generation, routing, and human approval workflows for customer support

  • Test, optimize, and operate reliable AI systems using production-ready monitoring and quality practices

Details to know

Shareable certificate

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Recently updated!

June 2026

Assessments

6 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the AI Automation Engineer with n8n Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 3 modules in this course

Learn how to design and structure multi-agent AI systems with proper architecture and context flow. You will also build RAG-based knowledge systems with logging, testing strategies, and production reliability.

What's included

14 videos1 reading2 assignments

Learn how to build MCP-based multi-agent workflows with classifier, reply, and routing agents. You will integrate RAG, Gmail, Airtable, and Telegram to create end-to-end AI response systems.

What's included

10 videos1 reading2 assignments

Learn how to build AI classification systems with human-in-the-loop approval flows. You will implement workflow control, Telegram-based validation, and safe production-grade AI decision systems.

What's included

9 videos2 assignments

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Nikhil Agarwal
LearnKartS
22 Courses2,019 learners

Offered by

LearnKartS

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