The Expert Academy

Leading Through Complexity, Change And Inclusion

The Expert Academy

Leading Through Complexity, Change And Inclusion

The Expert Academy

Instructor: The Expert Academy

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply structured approaches to lead teams through change and organisational transition.

  • Use inclusive leadership practices to build trust, psychological safety and team performance.

  • Develop practical leadership strategies to manage complexity, stakeholder priorities and uncertainty.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

April 2026

Assessments

12 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your subject-matter expertise

This course is part of the Modern Leadership: Styles And Real-World Application Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 7 modules in this course

This module explores how leaders use persuasion and influence to shape decisions, build alignment and strengthen relationships. You will examine the psychological drivers behind behaviour, including how people form opinions, respond to messaging and make decisions. The module focuses on practical communication techniques such as building rapport, interpreting verbal and non-verbal cues and adapting your message to different audiences. You will also learn how to influence ethically by using empathy, trust and clarity to guide conversations and achieve better outcomes.

What's included

31 videos2 readings2 assignments

This module focuses on implementing change management methodologies to deliver effective transformation. You will learn how to structure change initiatives, align stakeholders and apply communication strategies that support successful execution. The emphasis is on translating change plans into measurable outcomes and sustaining long-term transformation.

What's included

7 videos3 readings2 assignments

This module explores how cultural differences influence communication, collaboration and leadership effectiveness. You will examine how to adapt your leadership approach across diverse teams and develop the skills needed to manage global working relationships. The focus is on improving understanding, reducing misalignment and strengthening team performance.

What's included

12 videos3 readings2 assignments

This module examines the challenges and opportunities of leading hybrid and remote teams. You will learn how to maintain engagement, build trust and create structure in distributed environments. The module focuses on communication, accountability and leadership behaviours that support consistent productivity and team cohesion.

What's included

15 videos3 readings2 assignments

This module introduces the principles of inclusive leadership and explores how diversity and bias influence team dynamics and decision-making. You will learn how to create inclusive environments where individuals feel valued and able to contribute. The focus is on applying inclusive practices that improve collaboration, innovation and team performance.

What's included

7 videos3 readings2 assignments

This module focuses on the role of mental health awareness in leadership and team performance. You will learn how to recognise signs of stress, support wellbeing and create psychologically safe environments. The emphasis is on building emotionally intelligent teams that can perform consistently in demanding environments.

What's included

7 videos3 readings2 assignments

This module brings together the key concepts from the Specialization into a practical, application-focused framework. You will develop your own leadership playbook by applying principles of change leadership, stakeholder influence and inclusive leadership to real-world scenarios. The module focuses on translating learning into action through structured reflection, scenario-based exercises and planning tools. By the end, you will create a personalised 90-day leadership experimentation plan to apply your skills in your own context and continue developing your leadership capability.

What's included

3 readings

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

The Expert Academy
The Expert Academy
9 Courses350 learners

Offered by

Explore more from Leadership and Management

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions