IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, Verbal Communication Skills, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Methodologies, Quality Improvement, Process Improvement, Quality Management, Team Management, Team Building, Lean Manufacturing, Continuous Improvement Process, Business Process, Production Process, Root Cause Analysis, Decision Making
Beginner · Course · 1 - 4 Weeks

ConsenSys Academy
Skills you'll gain: Blockchain, Cryptography, Interoperability, FinTech, Emerging Technologies, Ledgers (Accounting), Business Modeling, Internet Of Things, Distributed Computing, Open Source Technology, Digital Assets, Transaction Processing, Scalability
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Chemical Engineering, Quantitative Research, Chemistry, Thermal Management, Mechanical Engineering, Engineering Calculations, Process Engineering, Numerical Analysis, Engineering Analysis, Statistical Methods, Differential Equations, Physics, Engineering, Simulation and Simulation Software, Probability Distribution, Mathematical Modeling, Applied Mathematics, Materials science, Open Source Technology, Simulations
Advanced · Specialization · 3 - 6 Months

California Institute of the Arts
Skills you'll gain: Game Design, Conceptual Design, Animation and Game Design, Virtual Environment, Storytelling, Visualization (Computer Graphics), Design Strategies, Aesthetics, Design Research, Creativity
Beginner · Course · 1 - 4 Weeks

Sciences Po
Skills you'll gain: Oil and Gas, Energy and Utilities, Climate Change Mitigation, International Relations, Environmental Issue, Electric Power Systems, Natural Resource Management, Environmental Policy, Economics, Political Sciences, Market Dynamics, Sustainable Development
Beginner · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Cooking, Nutrition and Diet, Meal Planning And Preparation, Resourcefulness, Food and Beverage, Adaptability, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Express, Responsible AI, Generative AI, Graphic Design, Prompt Engineering, Image Analysis, Artificial Intelligence, AI Workflows, Creativity, Data Integrity
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: User Experience Design, Adobe XD, User Interface (UI) Design, User Centered Design, Interaction Design, Prototyping, Wireframing, User Research, User Flows, Application Design, Mockups, Information Architecture, Ideation, Adobe InDesign, Adobe Illustrator
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: CI/CD, C# (Programming Language), Azure DevOps, Load Balancing, Continuous Integration, Role-Based Access Control (RBAC), Scalability, Object Oriented Programming (OOP), Authentications, ASP.NET, Debugging, SQL, Microsoft Copilot, .NET Framework, Relational Databases, Database Management, Graph Theory, Back-End Web Development, Program Development, Data Structures
Beginner · Professional Certificate · 3 - 6 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Requirements Analysis, White-Box Testing, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Debugging, Software Design, Process Driven Development, Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning
Intermediate · Specialization · 3 - 6 Months