IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: User Feedback, Customer Analysis, Professional Development, Customer experience improvement, Selling Techniques, Communication Strategies, Sales Process, Solution Selling, Consumer Behaviour, Business Correspondence, Customer Insights, Stakeholder Communications, Analytical Skills, Communication, Business Writing, Business Communication, Marketing Communications, Customer Engagement, Decision Making
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Brand Strategy, Storytelling, Branding, Microsoft Outlook, Gmail, Marketing Communications
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Data Store, OAuth, Data Storage, Information Management, Collaborative Software, AI Enablement, Enterprise Application Management, Calendar Management, Productivity Software, AI Integrations, Identity and Access Management, Application Deployment
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Change Management, Stakeholder Engagement, Organizational Change, Training Programs, Stakeholder Management, Employee Training, Google Workspace, Communication Planning, Developing Training Materials, Culture Transformation, Organizational Development, Training and Development, Business Transformation, Stakeholder Communications, Drive Engagement, Stakeholder Analysis, Organizational Strategy, Customer Success Management, Program Implementation, End User Training and Support
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Slack (Software), Marketing Materials, Marketing Design, Collaborative Software, Shared Media, Multimedia, Content Creation, Graphic Design, Calendar Management, Content Marketing, User Accounts, Business Communication, Marketing Communications, Cloud-Based Integration, Team Management
Beginner · Guided Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Public Affairs, Media and Communications, Journalism, Political Sciences, Podcasting, Persuasive Communication, Information Technology, Community Organizing, Facebook, Writing, Economics, Policy, and Social Studies, Digital Communications, Instagram, Case Studies, Digital Transformation, Data Ethics, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Storytelling, Data Presentation, Email Marketing, Performance Reporting, Storytelling, Strategic Communication, User Feedback, Presentations, Report Writing, Business Communication, Business Reporting, Performance Analysis, Key Performance Indicators (KPIs), Constructive Feedback, Stakeholder Engagement, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, .NET Framework, C# (Programming Language), Program Development, Data Validation, Database Development, Microsoft SQL Servers, Software Development, Software Testing, Database Application, Application Development, Event-Driven Programming, Application Design, User Interface (UI), SQL, Data Integrity, User Interface (UI) Design
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Dashboard, Dashboard Creation, User Feedback, Data Presentation, Data Storytelling, Data Visualization, Organizational Skills, Usability Testing, Data-Driven Decision-Making, Team Performance Management, Constructive Feedback, Project Performance, Prioritization, Project Scoping, Jira (Software), Stakeholder Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, Responsible AI, Information Privacy, Cloud Security, Personally Identifiable Information, Generative AI, Google Cloud Platform, Data Security, Data Governance, Security Controls, Artificial Intelligence
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Team Performance Management, Performance Analysis, Performance Measurement, Dashboard Creation, Dashboard, Return On Investment, Performance Improvement, Project Performance, Project Management Software, Goal Setting
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: MLOps (Machine Learning Operations), Model Training, Google Cloud Platform, Model Optimization, Data Management, AI Workflows, Information Management, Machine Learning Software, Data Governance, Model Deployment, Machine Learning Methods, Metadata Management, Applied Machine Learning, Data Pipelines, Machine Learning, Predictive Modeling, AI Orchestration, Model Evaluation
Intermediate · Course · 1 - 3 Months