Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation

Skills you'll gain: Persuasive Communication, Influencing, Storytelling, Communication, Rapport Building, Leadership, Stakeholder Communications, Verbal Communication Skills, Meeting Facilitation, Overcoming Objections, Presentations, Conflict Management, Non-Verbal Communication

Skills you'll gain: Google Cloud Platform, Cloud Management, Event Monitoring, System Monitoring, Application Performance Management, Cloud Storage, Data Management

Skills you'll gain: Containerization, Restful API, Event-Driven Programming, DevOps, Data Integration, z/OS, Solution Architecture, Cloud Applications, Microservices, Enterprise Architecture, IBM Cloud, Application Lifecycle Management, Cloud-Native Computing, Application Design, CI/CD, Systems Integration, Software Architecture, Mainframe Computing

Skills you'll gain: Professional Networking, Professional Development, Public Speaking, Relationship Building, Smart Goals, Verbal Communication Skills, Interviewing Skills, Communication, General Networking, Emotional Intelligence, Communication Strategies, Stress Management

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Technical Communication, Intrusion Detection and Prevention, Cybersecurity, Vulnerability Management, Continuous Monitoring, Threat Management, Communication Strategies, Digital Forensics, Root Cause Analysis

Skills you'll gain: Software Testing, Open Web Application Security Project (OWASP), Business Logic, Secure Coding, Cryptography, Cybersecurity, Test Case, Identity and Access Management, Authentications, Vulnerability Assessments, Threat Modeling, Encryption, Data Validation, Network Protocols, Authorization (Computing), Web Applications

Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Team Building, Coordinating, Consolidation, Organizational Skills, Workflow Management, People Management, Business Communication, Business Process Management, Business Development

Skills you'll gain: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, AI Enablement, Digital Transformation, Insurance, Data Ethics, Change Management, Customer Service, AI Personalization, Automation, AI Security, Operational Efficiency

Skills you'll gain: Self-Awareness, Personal Development, Human Development, Behavioral Health, Mental Health, Preventative Care, Resilience, Nutrition and Diet, Health And Wellness Coaching, Public Health and Disease Prevention, Nutrition Education, Emotional Intelligence, Substance Abuse, Mental and Behavioral Health, Environmental Science, Chronic Diseases, World History

Skills you'll gain: Search Engine Optimization, Blogs, Keyword Research, Web Analytics and SEO, Web Content, Content Development and Management, Content Creation, Content Strategy, AI Enablement, Editing, Generative AI, Writing

Skills you'll gain: Facebook, Social Media, Social Media Management, Social Media Marketing, Customer Communications Management, Business Correspondence, Drive Engagement, Digital Marketing