IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Johns Hopkins University
Skills you'll gain: Algorithms, Responsible AI, Policy Analysis, Social Justice, Public Policies, Diversity Awareness, Data Ethics, Machine Learning
Mixed · Course · 1 - 3 Months

Skills you'll gain: Mobile Security, Microsoft Windows, Problem Management, System Support, Technical Support and Services, Security Management, Android (Operating System), Computer Security Incident Management, Application Security, Debugging, Threat Management, Apple iOS, Application Performance Management, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Firewall, Network Security, Linux, Linux Administration, Security Controls, Hardening, Ubuntu, File Management, Authorization (Computing), File Systems, System Configuration, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Amazon Web Services, Amazon CloudWatch, Containerization, Amazon S3, Docker (Software), Cloud Computing Architecture, Microservices, Cloud Computing, Amazon Redshift, Virtual Networking, AWS Identity and Access Management (IAM), Data Storage, Cloud Management, Analytics, System Monitoring, Data Storage Technologies, Cloud Hosting, Hybrid Cloud Computing, Private Cloud, Network Security
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: End User Training and Support, Problem Management, Data Preprocessing, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Image Analysis, Cloud Deployment, Tensorflow, Amazon Web Services, Convolutional Neural Networks, Model Deployment, Application Development, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Data Preprocessing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Risk Analysis, Lending and Underwriting, Financial Analysis, Financial Market, Commercial Lending, Financial Regulation, Working Capital, Bank Regulations, Portfolio Management, Balance Sheet
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, User Provisioning, Cloud Security, Azure Active Directory, Data Governance, IT Security Architecture, DevSecOps, Data Management, Security Information and Event Management (SIEM), Identity and Access Management, Microsoft 365, Endpoint Security, Zero Trust Network Access, Role-Based Access Control (RBAC), Multi-Factor Authentication, Authorization (Computing), Hybrid Cloud Computing, Microsoft Copilot, Encryption, Authentications
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: File I/O, Command-Line Interface, Operating Systems, Python Programming, File Management, Scripting, User Interface (UI), Data Import/Export, Data Structures, Simulations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Compliance Management, Microsoft Copilot, Regulation and Legal Compliance, Compliance Reporting, Legal Technology, General Data Protection Regulation (GDPR), Microsoft 365, Regulatory Requirements, Audit Planning, AI Enablement, Business Process Automation, Workflow Management, Risk Analysis, Prompt Engineering, Risk Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Responsible AI, Customer experience improvement, Case Studies, Scalability, Organizational Change, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Project Risk Management, Project Management, Agile Methodology, Project Management Life Cycle, Compliance Management, Agile Project Management, Scope Management, Business Process, Requirements Management, Project Planning, Project Management Institute (PMI) Methodology, Project Schedules, Governance, Change Management, Procurement
Intermediate · Course · 1 - 4 Weeks