IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Cybersecurity, Cyber Attacks, Cryptography, Information Systems Security, Cyber Security Policies, Encryption, Data Security, Network Security, Security Controls, Network Protocols, Threat Modeling, Security Strategy, Personally Identifiable Information, Data Storage, Zero Trust Network Access, Governance Risk Management and Compliance
Mixed · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, Open Web Application Security Project (OWASP), CI/CD, Application Deployment, DevOps, Ansible, Docker (Software), Cloud Infrastructure, Infrastructure Security, IT Automation, Application Security, Containerization, Bash (Scripting Language), Continuous Delivery, Firewall, Unit Testing
Intermediate · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Calendar Management, Taking Meeting Minutes, Events and Conferences, Live Streaming, Data Sharing, Scheduling
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Spreadsheet Software, Business Intelligence, Data Analysis, Data Presentation, Business Analytics, Microsoft Office, Microsoft 365, Data Wrangling, Data Visualization, Productivity Software
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Program Development, Python Programming, Maintainability, Programming Principles, Scripting, Debugging, Scripting Languages, Computer Programming, Software Development, Functional Design, Computational Logic
Mixed · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Java, Object Oriented Programming (OOP), Data Structures, Object Oriented Design, Event-Driven Programming, Computer Programming, Application Design, Programming Principles, Application Development, File I/O, User Interface (UI), User Interface (UI) Design, Development Environment, Software Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Patch Management, System Monitoring, Microsoft Intune (Mobile Device Management Software), Configuration Management, System Support, SQL Server Reporting Services, Systems Administration, Disaster Recovery, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, Debugging, Business Process Automation, Automation, AWS Identity and Access Management (IAM), Serverless Computing, Amazon DynamoDB, API Gateway, JSON, User Accounts
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Ansible, Configuration Management, Chef (Configuration Management Tool), Infrastructure as Code (IaC)
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Serverless Computing, Amazon Web Services, Rust (Programming Language), Debugging, Application Deployment, Development Environment, Linux
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), Continuous Deployment, R Programming, Dashboard, Health Informatics, Applied Machine Learning, Continuous Monitoring, Predictive Modeling, Docker (Software), Application Programming Interface (API)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Instagram, Drive Engagement, Customer Engagement, Social Media, Social Media Content, Social Media Strategy, Community Development, Content Development and Management
Beginner · Course · 1 - 4 Weeks