
Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer experience strategy (CX), Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment
Mixed · Course · 1 - 3 Months

The Expert Academy
Skills you'll gain: Overcoming Objections, B2B Sales, De-escalation Techniques, Conflict Management, Enterprise Sales, Sales Presentation, Sales Strategy, Negotiation, Selling Techniques, Closing (Sales), Sales, Trustworthiness, Price Negotiation, Stakeholder Management, Behavior Management, Communication Strategies, Business Communication, Sales Prospecting, Communication, Resilience
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Productivity, Employee Engagement, Team Motivation, Motivational Skills, Drive Engagement, Organizational Leadership, Team Leadership, Leadership Development, Staff Management, Leadership, Prioritization, Employee Performance Management, Driving engagement, Smart Goals, Professional Development, Organizational Effectiveness, Collaboration, Communication Strategies, Communication, Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Critical Thinking, Deductive Reasoning, Critical Thinking and Problem Solving, Logical Reasoning, Decision Making, Independent Thinking, Research, Analytical Skills, Ethical Standards And Conduct, Writing, Persuasive Communication, Problem Solving, Communication Strategies, Communication, Dealing With Ambiguity, Decision Intelligence, Complex Problem Solving, Correlation Analysis, Scientific Methods, Positivity
Beginner · Specialization · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Negotiation, Verbal Communication Skills, Active Listening, Price Negotiation, Oral Expression, Communication, Communication Strategies, Conflict Management, Interpersonal Communications, Strategic Partnership, Relationship Building, Diplomacy, Overcoming Objections, Value Propositions, Stakeholder Management, Discussion Facilitation, Rapport Building, Relationship Management, Analysis
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Game Design, Ideation, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Virtual Reality, Software Design Documents, UI Components, Augmented Reality, Software Documentation, Conceptual Design, Driving engagement, Interactive Design, Storytelling, Virtual Environment, Interaction Design, Experience Design, User Experience, Systems Design, Game Theory
Beginner · Specialization · 3 - 6 Months

Indian Institute of Technology Guwahati
Skills you'll gain: Product Design, Failure Analysis, Interaction Design, Failure Mode And Effects Analysis, Usability, Product Development, Human Computer Interaction, Engineering Tolerance, Industrial Design, User Interface and User Experience (UI/UX) Design, Human Centered Design, Value Engineering, Design Reviews, Prototyping, Design Thinking, New Product Development, Good Manufacturing Practices, Reliability, Sustainability Reporting, Cost Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Teamwork, Collaboration, Team Building, Team Collaboration, Resilience, Team Performance Management, Motivational Skills, Team Motivation, Enthusiasm, Positivity, Growth Mindedness, Employee Engagement, Self-Motivation, Open Mindset, Communication Strategies, Communication, Productivity, Course Development, Environment, Growth Strategies
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Meeting Facilitation, Business Writing, Business Communication, Active Listening, Business Correspondence, Telephone Skills, Management Training And Development, Writing, Employee Coaching, Business Leadership, English Language, Discussion Facilitation, Delegation Skills, Concision, Staff Management, Recruitment, Leadership, Organizational Skills, Verbal Communication Skills, Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Organizational Change, Human Resources, People Management, Human Resources Management and Planning, Talent Management, Human Resource Management, Leadership and Management, People Development, Leadership Studies, Change Management, Workplace inclusivity, Workforce Management, Communication Planning, Stress Management, Collaboration, Diversity Awareness, Recruitment, Talent Recruitment, Communication
Beginner · Course · 1 - 4 Weeks
Chris Croft Training
Skills you'll gain: Business Communication, Communication, Leadership and Management, Communication Planning, Leadership, Leadership Studies, Corporate Communications, Communication Strategies, Team Leadership, Persuasive Communication, Interpersonal Communications, Business Leadership, Strategic Communication, Non-Verbal Communication, Leadership Development, Strategic Leadership, Internal Communications, Organizational Leadership, Initiative and Leadership, Digital Communications
Mixed · Course · 1 - 3 Months