IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Site Reliability Engineering, Incident Management, Event Monitoring, System Monitoring, Google Cloud Platform, Prometheus (Software), Application Performance Management, Continuous Monitoring, Network Security, Cloud Applications, Kubernetes, Security Management, Cloud Computing, Debugging, Data Access
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Relationship Building, Self-Awareness, Personal Development, Finance, Financial Planning, Emotional Intelligence, Behavioral Economics, Economics, Goal Setting, Decision Making
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Java Platform Enterprise Edition (J2EE), Software Design Patterns, Java, Enterprise Architecture, Secure Coding, Application Servers, Software Design, Model View Controller, Software Architecture, Application Security, Maintainability, Programming Principles, Authorization (Computing), Authentications, Debugging, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Open Web Application Security Project (OWASP), CI/CD, Application Deployment, DevOps, Ansible, Docker (Software), Cloud Infrastructure, Infrastructure Security, IT Automation, Application Security, Containerization, Bash (Scripting Language), Continuous Delivery, Firewall, Unit Testing
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Medical Billing and Coding, Medical Billing, ICD Coding (ICD-9/ICD-10), Medical Coding, CPT Coding, Revenue Cycle Management, Clinical Documentation, Medical Office Procedures, Health Information Management and Medical Records, Health Administration, Revenue Management, Medical Terminology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Security, Oracle Cloud, Identity and Access Management, Encryption, Infrastructure Security, Network Security, Data Security, Continuous Monitoring, Cloud Computing, Cloud Infrastructure, Security Strategy, Threat Detection, Data Encryption Standard, Cloud Computing Architecture, Authorization (Computing), Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, ChatGPT, Unified Modeling Language, LLM Application, Prompt Engineering, Software Visualization, Technical Communication, User Story, Application Programming Interface (API), Development Environment
Intermediate · Guided Project · Less Than 2 Hours

SkillUp
Skills you'll gain: Responsible AI, Data Ethics, AI Security, Business Ethics, Personally Identifiable Information, Artificial Intelligence, Ethical Standards And Conduct, Human Resource Policies, Data Security, Information Privacy, Data Governance, Productivity Software, Accountability, Risk Control, Risk Analysis, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Classification Algorithms, Exploratory Data Analysis, Data Mining, Model Evaluation, Dimensionality Reduction, Regression Analysis, Machine Learning Algorithms, Data Analysis, Big Data, Feature Engineering, Predictive Modeling, Statistical Analysis, Data Preprocessing, Case Studies, Supervised Learning, Project Implementation
Intermediate · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Active Listening, Drive Engagement, Community Development, Discussion Facilitation, Environmental Issue, Stakeholder Engagement, Complex Problem Solving, Systems Thinking, Sustainable Development, Social Justice, Leadership, Governance
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Cloud-Native Computing, Platform As A Service (PaaS), .NET Framework, ASP.NET, Cloud Deployment, Cloud Applications, Microsoft SQL Servers, Data Migration, Performance Tuning, Application Deployment, Application Performance Management, Model View Controller, Verification And Validation, Integration Testing
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Google Analytics, Web Analytics, Verification And Validation, Goal Setting, Web Analytics and SEO, Performance Metric, Transaction Processing, Data Validation, System Testing
Beginner · Course · 1 - 4 Weeks