IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Statistical Hypothesis Testing, Data-Driven Decision-Making, LLM Application, Performance Metric, Statistical Analysis, Test Script Development, Large Language Modeling, Business Metrics, Model Evaluation, Prompt Engineering, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Performance Tuning, Oracle Databases, Operational Databases, SQL, Linux Administration, System Monitoring, Linux, Database Management, File I/O, Database Architecture and Administration, Performance Testing, Data Storage Technologies, Scenario Testing, Data Storage, Simulations
Advanced · Course · 1 - 3 Months

Skills you'll gain: Jira (Software), Configuration Management, Issue Tracking, Project Management Software, Stakeholder Communications, System Configuration, Governance, Project Coordination, Dashboard, Stakeholder Management, Kanban Principles, Process Improvement, Organizational Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Cloud Computing, Cloud Management, Cloud Infrastructure, Public Cloud, Jupyter, System Configuration, Cloud Applications
Beginner · Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Dashboard, Tableau Software, Interactive Data Visualization, Data Storytelling, Data Visualization Software, Data Presentation, Statistical Visualization, Histogram, Scatter Plots, Business Analytics, Marketing Analytics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Workplace inclusivity, Diversity and Inclusion, AI Enablement, AI Workflows, Organizational Leadership, Data Ethics, Team Leadership, Management Training And Development, Business Ethics, Innovation, Artificial Intelligence, Team Performance Management, Virtual Teams, Telecommuting, Adaptability, Ethical Standards And Conduct, Collaboration, Internal Communications, Culture Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Modeling, Collaborative Software, Virtual Teams, Team Building, Business Process, Business Strategy, Project Design, New Business Development, Business Development, Business Planning, Feasibility Studies, Project Implementation, Case Studies
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Model Evaluation, LLM Application, Large Language Modeling, Prompt Engineering, Hugging Face, Transfer Learning, Context Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Calculus, Applied Mathematics, NumPy, Machine Learning Algorithms, Data Science, Tensorflow, Python Programming, Derivatives, Algorithms, Development Environment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Model Evaluation, Project Management Software, Technical Communication, Technical Product Management, Performance Metric, Agile Project Management, Data Analysis, Project Management, Analytics, Stakeholder Communications, Data-Driven Decision-Making, Machine Learning, Large Language Modeling, R Programming, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Matplotlib, Applied Machine Learning, Data Visualization, Supervised Learning, Statistics, Data Preprocessing
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Technical Support and Services, Technical Communication, Google Cloud Platform, Service Level, Issue Tracking
Beginner · Course · 1 - 4 Weeks