IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Group Policy, Network Administration, TCP/IP, Application Deployment, Command-Line Interface
Intermediate · Course · 3 - 6 Months

Logical Operations
Skills you'll gain: Business Writing, Business Correspondence, Proposal Writing, Proposal Development, Target Audience, Business Communication, Report Writing, Writing, Concision, Persuasive Communication, Communication, Writing and Editing, Tactfulness, Diplomacy, Customer Complaint Resolution, Organizational Skills, Grammar, Communication Strategies, Editing, Proofreading
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Code Review, AI Security, Software Development Tools, Software Documentation, Collaborative Software, DevOps, AI Workflows, Generative AI Agents, Maintainability, Integrated Development Environments, CI/CD, Generative AI, Test Automation, Software Development, Software Technical Review, Software Architecture, Software Engineering, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS SageMaker, Image Analysis, Deep Learning, Keras (Neural Network Library), Model Evaluation, Convolutional Neural Networks, PyTorch (Machine Learning Library), Tensorflow, Computer Vision, Applied Machine Learning, Machine Learning, Python Programming, Matplotlib, Data Science
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Control Panels, Cloud Hosting, User Accounts, File Management, System Configuration, Web Servers, Content Management, Safety and Security, User Interface (UI)
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Mapping, Process Analysis, Web Analytics, Dashboard, Process Design, Customer experience improvement, Driving engagement, Process Improvement and Optimization, User Feedback, Marketing Analytics, Customer Insights, Customer Analysis, Key Performance Indicators (KPIs), Analysis, Business Metrics, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Unsupervised Learning, Supervised Learning, Regression Analysis, Applied Machine Learning, Statistical Modeling, Machine Learning Algorithms, PyTorch (Machine Learning Library), Statistical Methods, Statistical Machine Learning, Machine Learning, Predictive Analytics, Predictive Modeling, Machine Learning Software, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Classification Algorithms, Logistic Regression, Unstructured Data, Model Evaluation, Dimensionality Reduction
Intermediate · Course · 1 - 3 Months

Skills you'll gain: File Management, MySQL, Control Panels, Database Management, Web Servers, Email Automation, Server Administration, System Configuration, Data Storage, Web Analytics and SEO, Network Routing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Organizational Strategy, Artificial Intelligence, Strategic Leadership, Cross-Functional Collaboration, Governance, Artificial Intelligence and Machine Learning (AI/ML), Decision Making, Business Ethics, Business Management, Technology Roadmaps, Ethical Standards And Conduct, Enterprise Architecture, Data Governance, Scalability, Risk Mitigation
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Performance Tuning, Disaster Recovery, VMware ESX Servers, vCenter Server, vSphere Networking and Storage, Virtual Networking, System Monitoring, Virtual Machines, IT Infrastructure, Capacity Management, Patch Management, Data Migration, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Live Streaming, Amazon Web Services, Cloud Services, Cloud Storage, Digital Communications
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Full-Stack Web Development, Jest (JavaScript Testing Framework), Application Deployment, Unit Testing, JavaScript Frameworks, Data Structures, Back-End Web Development, Restful API, Application Programming Interface (API), Development Environment, Javascript, Front-End Web Development
Beginner · Course · 1 - 3 Months