IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Michigan State University
Skills you'll gain: Video Editing, Creative Thinking, Multimedia, Cognitive flexibility, Photo Editing, Music, Storytelling, Brainstorming, Critical Thinking, Aesthetics, Systems Thinking, Communication
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Team Building, Coordinating, Consolidation, Organizational Skills, Workflow Management, People Management, Business Communication, Business Process Management, Business Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Credit Risk, Derivatives, Finance, Case Studies, Financial Analysis, Risk Analysis, Financial Modeling, Portfolio Risk, Financial Market, Risk Management, Capital Markets, Mathematical Modeling, Probability
Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Overcoming Objections, Closing (Sales), Rapport Building, B2B Sales, Price Negotiation, Contract Negotiation, Negotiation, Sales, ChatGPT, Collaboration, Conflict Management
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Continuous Integration, CI/CD, Jenkins, Test Automation, GitLab, Continuous Delivery, Continuous Deployment, Agile Software Development, Unit Testing, DevSecOps, Integration Testing, Software Development, Git (Version Control System), Application Deployment, Application Security, Automation, Debugging, Scalability
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: ChatGPT, Podcasting, AI Product Strategy, Content Creation, Course Development, AI Enablement, Entrepreneurship, Product Automation, Digital Assets, Artificial Intelligence, WordPress, Marketing Strategies, E-Commerce, Web Development, Digital Transformation, Email Marketing, Search Engine Optimization, Digital Marketing, Writing, Business Acumen
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Dimensionality Reduction, Classification Algorithms, Text Mining, Applied Machine Learning, Statistical Machine Learning, Machine Learning Algorithms, Unstructured Data, Python Programming, Algorithms
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Sprint Retrospectives, Service Recovery, Drive Engagement, Technology Solutions, User Feedback, Customer Engagement, Product Lifecycle Management, Technical Product Management, End User Training and Support, Change Management, Active Listening, User Experience, Decision Making, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months

Alberta Machine Intelligence Institute
Skills you'll gain: Generative AI, AI Enablement, AI Product Strategy, Case Studies, Artificial Intelligence, LLM Application, Responsible AI, Data Ethics, Trend Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Campaigns, Social Media Management, Social Media Content, Instagram, Social Media Marketing, Social Media Strategy, Keyword Research, Content Creation, Scheduling, Target Market, Driving engagement, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Starweaver
Skills you'll gain: Open Web Application Security Project (OWASP), Debugging, DevSecOps, Penetration Testing, Cyber Security Strategy, Security Testing, Application Security, Continuous Monitoring, Software Testing, Development Testing, Cybersecurity, Vulnerability Assessments, Threat Modeling, White-Box Testing, Secure Coding, Vulnerability Management, Technical Communication
Intermediate · Course · 1 - 3 Months