IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Data Warehousing, Extract, Transform, Load, Data Integration, Data Modeling, Data Architecture, Star Schema, Data Governance, Database Design, Data Management, SQL, Relational Databases, Business Intelligence, Data Mining, Data Quality, Data Analysis, Systems Design
Mixed · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Journals, Organizational Skills, Productivity, Timelines, Productivity Software, Project Management Software, Information Architecture, Project Management, Personal Development, Query Languages
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Active Directory, Azure Active Directory, Group Policy, Hybrid Cloud Computing, Windows Servers, Windows PowerShell, Microsoft Azure, Identity and Access Management, Cloud-Based Integration, Authentications, Configuration Management
Intermediate · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Web Content Accessibility Guidelines, Workplace inclusivity, Diversity Awareness, Disabilities, Diversity Programs, Technical Communication, Interactive Learning, Visual Impairment Education, Developmental Disabilities, Microsoft Office, Microsoft Windows, Productivity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, IT Automation, Automation, Linux Servers, Infrastructure as Code (IaC), Windows Servers, Command-Line Interface, YAML, Configuration Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Hypertext Markup Language (HTML), No-Code Development, UI Components, Development Environment, Language Interpretation, Translation, and Studies, Web Content, Web Design and Development, Content Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud Management, Cloud Security, Cloud Computing, Cloud Infrastructure, Cloud Standards, Cloud Platforms, Private Cloud, IT Security Architecture, Security Controls, Network Security
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Software Quality Assurance, Quality Assurance, Software Testing, Jira (Software), Regression Testing, Functional Testing, Test Planning, Test Case, Usability Testing, Technical Communication, Issue Tracking, Agile Methodology, Software Documentation, Software Development, Agile Project Management, Risk Management, User Interface and User Experience (UI/UX) Design, Data Analysis, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Market Research, Market Analysis, Marketing, Research Methodologies, Research, Research Design, Quantitative Research, Consumer Behaviour, Market Trend, Surveys, Customer Analysis, Qualitative Research, Forecasting, Price Negotiation, Analysis, Product Testing, Data Collection, Sampling (Statistics)
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Health Technology, Clinical Assessment, Health Informatics, Patient Observation, Pulmonology, Health Care, Cardiology, Telecommunications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Maintainability, Code Review, Testability, Debugging, Style Guides, Software Documentation, Software Design Patterns, Programming Principles, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Node.JS, JSON, Server Side, Web Development Tools, Back-End Web Development, JavaScript Frameworks, Web Servers, Application Programming Interface (API), Restful API, Javascript, Web Development, Package and Software Management, Routing Protocols, Software Design Patterns, Maintainability, Servers
Intermediate · Course · 1 - 4 Weeks