IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Data Visualization, Data Visualization Software, Empathy, Tableau Software, Risk Analysis, Data-Driven Decision-Making, Data Analysis, Risk Management, Empathy & Emotional Intelligence, Stakeholder Analysis, Business Risk Management, Human Centered Design, Decision Making, User Research, Risk Control, Psychology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Microsoft Power Automate/Flow, Workflow Management, Microsoft Power Platform, Business Process Automation, Automation, Applicant Tracking Systems, Test Tools, Process Improvement, Microsoft 365
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Medical Billing, Medical Billing and Coding, Claims Processing, Medical Coding, Revenue Cycle Management, ICD Coding (ICD-9/ICD-10), CPT Coding, Electronic Medical Record System, Medical Terminology, Adjudication, Medicare, Medicaid
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Descriptive Statistics, Jupyter, Microsoft Azure, Feature Engineering, Data Analysis, Statistics, Exploratory Data Analysis, Probability & Statistics, Data Visualization Software, Correlation Analysis, Applied Machine Learning
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Figma (Design Software), Prototyping, Mockups, Interaction Design, Design Reviews, User Interface and User Experience (UI/UX) Design, Wireframing, Collaborative Software, UI Components, Usability Testing, Animations
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Adobe After Effects, Motion Graphics, Animations, Video Editing, Layout Design, Color Matching
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Audit Working Papers, Financial Auditing, Document Management, Auditing, Accounting Records, Compliance Auditing, Document Control, External Auditing, File Management, Organizational Skills, Standard Operating Procedure, Quality Control
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Computing Architecture, Google App Engine, Application Programming Interface (API), Cloud Computing, Cloud Applications, Hybrid Cloud Computing, IT Infrastructure, Kubernetes, Digital Transformation, Containerization
Beginner · Course · 1 - 3 Months
The University of Tokyo
Skills you'll gain: Natural Resource Management, Sustainable Engineering, Public Works, Water Sustainability, Environmental Engineering, Environment, Community Development, Environmental Policy, Simulation and Simulation Software, Technology Solutions
Beginner · Course · 1 - 3 Months
Duke University
Skills you'll gain: Data-Driven Decision-Making, Logistic Regression, Statistical Modeling, Model Evaluation, Predictive Modeling, Regression Analysis, R Programming, Statistics, Data Analysis, Probability & Statistics, Statistical Inference
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure DevOps Pipelines, CI/CD, Package and Software Management, Infrastructure as Code (IaC), Azure DevOps, Continuous Delivery, Application Deployment, Continuous Integration, DevOps, Cloud Deployment, Release Management, Software Versioning, Version Control, Microsoft Azure, GitHub, Development Testing, Test Engineering
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks