IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Large Language Modeling, Responsible AI, Decision Making, Team Management, Resource Allocation, Generative AI, Qualitative Research, Prompt Engineering, Analysis, Communication, Project Management, Data Ethics, Data-Driven Decision-Making, Data Storytelling, Data Visualization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Database Management Systems, Data Modeling, Database Design, Database Systems, Big Data, Unified Modeling Language, Database Architecture and Administration, Data Storage Technologies, Data Management, Apache Hadoop, Apache Spark, Conceptual Design
Mixed · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, Containerization, Linux, Linux Commands, OS Process Management, Operating System Administration, File Systems, System Programming, Operating Systems, Data Storage, Cloud Storage, General Networking, Network Administration, Performance Tuning, System Configuration, C (Programming Language), Systems Architecture, System Monitoring, Git (Version Control System)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Responsible AI, Cyber Threat Intelligence, Cyber Security Strategy, Data Ethics, Threat Detection, Cyber Risk, Application Security, Vulnerability Assessments, Data Security, Incident Response, Tensorflow
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Digital Transformation, Google Cloud Platform, Business Transformation, Cloud Management, Google Workspace, Cloud Applications, Leadership, Cloud Computing, Artificial Intelligence and Machine Learning (AI/ML), Cloud Infrastructure, Cloud Services, Cost Management, Data Storage
Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Team Building, Team Management, Teamwork, Team Leadership, Team Motivation, Productivity, Collaboration, Professional Development, Employee Engagement, Leadership, Goal Setting, Coaching, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Command-Line Interface, Linux, Ubuntu, Linux Administration, Linux Commands, Unix Commands, Operating System Administration, Unix, Software Installation, Red Hat Enterprise Linux, System Configuration, Network Troubleshooting, User Accounts, Networking Hardware, Network Support, File Systems, Open Source Technology, File Management, Package and Software Management, Computing Platforms
Beginner · Course · 1 - 3 Months

Skills you'll gain: Computer Hardware, Hardware Architecture, Peripheral Devices, Networking Hardware, USB, Desktop Support, Computer Networking, Computer Architecture, Data Storage Technologies, Electrical Safety
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: PL/SQL, Oracle Databases, SQL, Stored Procedure, Data Access, Database Design, Programming Principles, Debugging, Relational Databases, Maintainability
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Windows PowerShell, Scripting, Test Script Development, IT Automation, Network Monitoring, Scripting Languages, Event Monitoring, Network Administration, Software Documentation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Cascading Style Sheets (CSS), Web Design, Interactive Design, Color Theory, User Interface (UI), Web Development
Beginner · Guided Project · Less Than 2 Hours