IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Google Workspace, Gmail, Lightweight Directory Access Protocols, Authorization (Computing), Active Directory, System Monitoring, User Accounts, Email Security, Data Governance, Cloud Management, Cloud Security, Endpoint Security, Identity and Access Management, Mobile Security, Compliance Auditing, Data Security, Configuration Management, Incident Management, Application Deployment, Annual Reports
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Apache Kafka, Apache Spark, Scala Programming, Real Time Data, Apache Hadoop, Data Pipelines, Apache Cassandra, Applied Machine Learning, Big Data, Data Processing, Application Deployment, Distributed Computing, Development Environment
Advanced · Course · 1 - 3 Months

Skills you'll gain: Active Directory, Azure Active Directory, Group Policy, Hybrid Cloud Computing, Windows Servers, Windows PowerShell, Microsoft Azure, Identity and Access Management, Cloud-Based Integration, Authentications, Configuration Management
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Data Governance, Database Management, Database Systems, Databases, NoSQL, SQL, MongoDB, Relational Databases, Big Data, Graph Theory, Data Storage, Apache Hadoop, Data Manipulation
Build toward a degree
Mixed · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Scaled Agile Framework, Lean Methodologies, Continuous Improvement Process, Process Improvement, DevOps, Kanban Principles, Scrum (Software Development), Sprint Planning, Sprint Retrospectives, Agile Project Management, Continuous Delivery, Scalability, Agile Methodology, Continuous Integration, Organizational Change, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Windows PowerShell, Scripting, Test Script Development, IT Automation, Network Monitoring, Scripting Languages, Event Monitoring, Network Administration, Software Documentation
Beginner · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Medical Terminology, Health Care, Language Learning, Vocabulary, Mental and Behavioral Health, Nutrition and Diet, Language Competency
Beginner · Course · 3 - 6 Months

Skills you'll gain: Data Storytelling, Predictive Analytics, Data Presentation, Responsible AI, Predictive Modeling, Strategic Decision-Making, Data-Driven Decision-Making, Business Intelligence, Data Visualization, Decision Making, Artificial Intelligence and Machine Learning (AI/ML), Scikit Learn (Machine Learning Library), Business Marketing, Natural Language Processing, Text Mining, Python Programming, Reinforcement Learning, Data Security, Network Analysis, Security Awareness
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Medical Imaging, Patient Evaluation, Health Technology, Clinical Assessment, Health Assessment, Medical Equipment and Technology, Image Analysis, Patient Assistance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Vulnerability Assessments, Incident Response, Cybersecurity, Threat Modeling, Cyber Threat Hunting, Threat Detection, Application Security, Security Management, Intrusion Detection and Prevention, Security Controls, Malware Protection, Network Analysis
Intermediate · Course · 3 - 6 Months

Politecnico di Milano
Skills you'll gain: Pedagogy, Instructional Design, Innovation, Education Software and Technology, Learning Theory, Creativity, Critical Thinking, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Modeling, Presentations, Project Design, Product Development, Business Planning, Data Visualization, Entrepreneurship, Value Propositions, Brainstorming, Business Priorities, New Business Development, Market Opportunities, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours