IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Generative AI, Code Review, Program Development, Software Development Methodologies, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cost Benefit Analysis, Business Planning, Performance Measurement, Financial Analysis, Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Selenium (Software), Test Script Development, Test Automation, Automation, Software Testing, Java, Test Data, Web Scraping, Software Design Patterns, Maintainability, Debugging, Data Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Agile Methodology, Version Control, Persona (User Experience), Kanban Principles
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Data Cleansing, Performance Analysis, Performance Measurement, Key Performance Indicators (KPIs), Marketing Effectiveness, Data Quality, Data Maintenance, Data Validation, Process Improvement and Optimization
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Project Scoping, Communication Planning, Cost Management, Engineering Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Work Breakdown Structure, Risk Management, Organizational Structure, Procurement, Project Risk Management, Project Documentation, Project Management, Planning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Splunk, Data Integration, Windows PowerShell, Data Pipelines, Microsoft Windows, Data Preprocessing, Windows Servers, Data Validation, Configuration Management, Unstructured Data, Event Monitoring, System Monitoring
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prioritization, Goal Setting, Productivity, Organizational Skills, Planning, Time Management, Creativity, Personal Development, Collaborative Software, Adaptability, Resilience
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Workflows, AI Orchestration, Agentic Workflows, Prompt Engineering, Generative AI Agents, AI Enablement, Agentic systems, AI Security, Prompt Patterns, Salesforce, Responsible AI, Artificial Intelligence, Application Lifecycle Management, Data Governance, Data Integration, Data Architecture, Automation, Business Requirements, Customer Relationship Management (CRM) Software, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Validation, .NET Framework, System Requirements, Database Design, C# (Programming Language), ASP.NET, User Interface (UI) Design, Databases, Application Development, Healthcare Project Management, Application Design, Object Oriented Programming (OOP), Business Logic, Microsoft Visual Studio, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Patterns, Salesforce, Artificial Intelligence, Generative AI Agents, Agentic systems, Customer Relationship Management (CRM) Software
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Hadoop, Apache, Database Systems, NoSQL, Big Data, Database Management Systems, Databases, Shell Script, Data Storage, Data Storage Technologies, Database Design, Software Installation, Data Access, Data Modeling, System Configuration, Command-Line Interface, Scalability
Beginner · Course · 1 - 4 Weeks