IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Email Marketing, Data Cleansing, Performance Analysis, Performance Measurement, Key Performance Indicators (KPIs), Marketing Effectiveness, Data Quality, Data Maintenance, Data Validation, Process Improvement and Optimization
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Project Scoping, Communication Planning, Cost Management, Engineering Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Work Breakdown Structure, Risk Management, Organizational Structure, Procurement, Project Risk Management, Project Documentation, Project Management, Planning
Beginner · Specialization · 3 - 6 Months

Universiteit Leiden
Skills you'll gain: Public Safety and National Security, Research, Research Methodologies, Policy Analysis, Media and Communications, Crisis Intervention, World History, International Relations, Political Sciences, Public Policies, Trend Analysis, Social Impact, Psychology, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Splunk, Data Integration, Windows PowerShell, Data Pipelines, Microsoft Windows, Data Preprocessing, Windows Servers, Data Validation, Configuration Management, Unstructured Data, Event Monitoring, System Monitoring
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Surveys, Market Research, Target Market, Marketing Psychology, Focus Group, Consumer Behaviour, Interviewing Skills, Business Research, Customer Insights, Marketing Strategies, Market Analysis, Persona Development, Qualitative Research, Data-Driven Decision-Making, Competitive Analysis
Mixed · Course · 1 - 3 Months

Skills you'll gain: AI Security, Data Ethics, Security Awareness, Responsible AI, Cybersecurity, Role-Based Access Control (RBAC), General Data Protection Regulation (GDPR), Cyber Risk, Human Factors (Security), Artificial Intelligence, Threat Detection, Fraud detection, Information Privacy, Anomaly Detection, Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: GitHub, Git (Version Control System), Open Source Technology, Version Control, Software Development Tools, File Management, Collaborative Software, System Configuration, Software Documentation
Beginner · Course · 3 - 6 Months

Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality Management, Restaurant Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Value Propositions, Competitive Analysis, Brand Management, Growth Strategies, Marketing
Mixed · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Order Management, Logistics Management, Order Fulfillment, Product Knowledge, Inventory Control, Account Management, Revenue Management, Automation, Supplier Management, Business Risk Management, Product Strategy, E-Commerce, AI Enablement, Merchant Services, Profit and Loss (P&L) Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: AI Orchestration, AI Workflows, LangGraph, Agentic systems, OpenAI API, Enterprise Application Management, Tool Calling, OAuth, Generative AI Agents, Middleware, Real Time Data, Interoperability, API Gateway, Agentic Workflows, Software Development Tools, LLM Application, Prompt Engineering, Retrieval-Augmented Generation, Application Programming Interface (API), Scalability
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Jira (Software), Issue Tracking, User Story, Dashboard, Workflow Management, Scrum (Software Development), Work Breakdown Structure, Kanban Principles, Sprint Planning, Technical Documentation, Prioritization, Query Languages, Process Management, Collaborative Software, Technical Communication, Stakeholder Communications, Team Oriented
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft 365, Proofreading, Business Writing, Document Management, Productivity Software, Microsoft Windows, Writing and Editing, Computer Literacy, Technical Documentation, Writing, Web Content, Editing, Report Writing, Business Communication, Collaborative Software, Collaboration, Web Content Accessibility Guidelines, Productivity
Beginner · Specialization · 3 - 6 Months