IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Wireless Networks, Mobile Security, Networking Hardware, Hardware Troubleshooting, USB, Computer Hardware, System Configuration, Peripheral Devices, Computer Displays, Data Storage
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Culture Transformation, Safety Culture, Leadership, Team Management, Empathy, Cultural Diversity, Diversity Awareness, Collaboration, Innovation, Employee Engagement, Adaptability, Communication, Employee Retention
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unix Commands, Unix, Unix Shell, Remote Access Systems, Scripting, Systems Administration, Operating System Administration, Command-Line Interface, IT Automation, Linux, User Accounts, File Management, File Systems, Role-Based Access Control (RBAC), File Transfer Protocol (FTP)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Integration, Performance Tuning, Serverless Computing, Database Architecture and Administration, Data Quality, Data Transformation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Excel Formulas, Microsoft Excel, Spreadsheet Software, Pivot Tables And Charts, Statistical Analysis, Data Manipulation, Descriptive Statistics, Data Analysis, Data Cleansing, Data Presentation
Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: LLM Application, Large Language Modeling, Transfer Learning, Performance Tuning, Generative AI
Intermediate · Project · Less Than 2 Hours

Pearson
Skills you'll gain: Continuous Delivery, CI/CD, Continuous Deployment, DevOps, Organizational Change, Culture Transformation, Continuous Integration, Application Deployment, Devops Tools, Cloud Deployment, Infrastructure as Code (IaC), YAML, Software Development, IT Automation, Continuous Improvement Process, Configuration Management, Scripting
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Management Software, Collaborative Software, Team Management, Organizational Skills, Project Coordination, Project Management, Workflow Management, Leadership and Management, Document Management, File Management, Project Planning
Beginner · Guided Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Culture Transformation, Innovation, Organizational Change, Business Transformation, Strategic Leadership, Strategic Planning, Business Communication, Change Management, Organizational Leadership, Organizational Structure, Business Planning, Competitive Analysis, Business Writing, Leadership, Business Analysis, Business Strategy, Presentations, Financial Analysis, Project Planning, Financial Planning
Build toward a degree
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: LLM Application, Large Language Modeling, Model Deployment, Embeddings, Application Programming Interface (API), Restful API, Natural Language Processing, Command-Line Interface, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Secure Coding, Application Security, Open Web Application Security Project (OWASP), Security Engineering, Cybersecurity, Security Requirements Analysis, Security Testing, Vulnerability Assessments, Code Review, Software Design, Encryption, Vulnerability Management, Data Security, Cryptography, Continuous Monitoring, Authentications, Development Testing, System Monitoring, Authorization (Computing)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cyber Risk, Risk Management, Threat Management, IT Management, Security Controls, Security Management, Business Risk Management, Vulnerability Assessments, Cyber Security Assessment, Cyber Security Strategy, Cybersecurity, Threat Modeling, Cyber Security Policies, Information Assurance, Data Security, Technical Communication, Stakeholder Communications, Business Communication
Beginner · Course · 1 - 3 Months