IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: LLM Application, Large Language Modeling, Transfer Learning, Performance Tuning, Generative AI
Intermediate · Project · Less Than 2 Hours

Pearson
Skills you'll gain: Continuous Delivery, CI/CD, Continuous Deployment, DevOps, Organizational Change, Culture Transformation, Continuous Integration, Application Deployment, Devops Tools, Cloud Deployment, Infrastructure as Code (IaC), YAML, Software Development, IT Automation, Continuous Improvement Process, Configuration Management, Scripting
Advanced · Course · 1 - 4 Weeks
Cisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Network Administration, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Virtual Networking, Local Area Networks, Software-Defined Networking, Computer Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Computer Security Incident Management, Digital Forensics, Disaster Recovery, Risk Management Framework, Cybersecurity, NIST 800-53, Threat Management, Risk Management, Security Strategy, Network Security, Security Controls, Vulnerability Assessments, Virtualization and Virtual Machines, Cloud Computing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Vulnerability Assessments, Cyber Security Assessment, Exploitation techniques, Malware Protection, Mobile Security, Scripting, Android (Operating System), Human Factors (Security), Command-Line Interface, Network Analysis, Automation, Virtual Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: API Gateway, CI/CD, Amazon Web Services, Devops Tools, Amazon CloudWatch, Software Development Tools, Virtual Networking, Database Management Systems, Databases, Application Deployment, Continuous Integration, Continuous Deployment, Database Architecture and Administration, Redis, Application Programming Interface (API), Data Store, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Storage, Cloud Deployment
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: File Systems, Red Hat Enterprise Linux, Linux, User Accounts, Software Installation, Linux Administration, System Monitoring, File Management, Package and Software Management, Linux Commands, Operating System Administration, General Networking, Command-Line Interface, Authorization (Computing), UI Components
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Goal Setting, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Staff Management, Collaborative Software, Organizational Change, Change Management, Google Cloud Platform, Cloud Computing, Business Transformation, Workforce Development, Innovation, Employee Engagement, Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Business Intelligence, Power BI, Financial Reporting, Business Reporting, Data Presentation, Data Visualization Software, Dashboard, Microsoft Excel, Interactive Data Visualization, Data Cleansing, Data Import/Export, Data Sharing, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Protocols, Network Performance Management, Network Monitoring, Network Troubleshooting, Threat Detection, Network Analysis, TCP/IP, Web Servers, Intrusion Detection and Prevention, Network Security
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Wireless Networks, Mobile Security, Networking Hardware, Hardware Troubleshooting, USB, Computer Hardware, System Configuration, Peripheral Devices, Computer Displays, Data Storage
Intermediate · Course · 1 - 4 Weeks