Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Immigration Law, Social Studies, Social Justice, Community Development, Political Sciences, Social Sciences, Cultural Diversity, Public Policies, Sociology, Student Engagement

Skills you'll gain: Virtual Teams, Sales Presentation, Sales, Rapport Building, Relationship Building, Non-Verbal Communication, Virtual Environment, Customer Engagement, Drive Engagement, Microsoft Teams, Global Marketing, Brand Management, Overcoming Objections, Executive Presence, Communication Strategies, Trustworthiness

Skills you'll gain: Peer Review, Setting Appointments, Language Learning, Oral Expression, Hotels and Accommodations, Presentations, Cultural Sensitivity, Video Production, Travel Arrangements, Telephone Skills, Business Communication, Vocabulary, Business Correspondence, Scheduling, Oral Comprehension, Hospitality, Professional Networking, Constructive Feedback, Greeting Customers, Verbal Communication Skills

Skills you'll gain: Content Performance Analysis, TikTok, Driving engagement, Marketing Analytics, Content Strategy, Performance Metric, Key Performance Indicators (KPIs), Analytics, Data-Driven Decision-Making, Brand Awareness

Skills you'll gain: Instagram, Social Media Marketing, Social Media Content, Marketing Budgets, Social Media, Marketing Materials, Organizational Skills, Graphic and Visual Design, Brand Awareness, Branding

Skills you'll gain: Expense Management, Financial Management, Budgeting, Investments, Financial Planning, Social Impact, Personal Development, Emotional Intelligence, Economics, Self-Awareness, Credit Risk, Risk Management, Goal Setting

Skills you'll gain: Information Privacy, Personally Identifiable Information, Data Ethics, Law, Regulation, and Compliance, Data Security, Journalism, digital literacy, Emerging Technologies, Media and Communications, Internet Of Things, Algorithms, Artificial Intelligence

Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Campaign Management, Email Marketing, Advertising Campaigns, Content Marketing, Marketing, Target Audience

Skills you'll gain: Disabilities, Social Justice, Culture, Diversity Awareness, Sociology, Communication Disorders, Social Sciences, Cultural Diversity, Language Learning, Special Education, Education and Training, Non-Verbal Communication, Civil Law

Skills you'll gain: Mainframe Computing, z/OS, Virtualization, IBM Cloud, Virtual Machines, Infrastructure Architecture, Computer Architecture, Enterprise Security, Computer Systems, Computer Hardware, Cryptography, System Configuration, Process Management

Skills you'll gain: Economics, International Finance, Socioeconomics, Business Economics, Political Sciences, Supply And Demand, World History, Policty Analysis, Research, and Development, Cultural Diversity, Market Dynamics, Social Sciences, Demography