IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Sprint Retrospectives, Waterfall Methodology, Continuous Integration, Test Driven Development (TDD)
Intermediate · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Video Editing, Creative Thinking, Multimedia, Cognitive flexibility, Photo Editing, Music, Storytelling, Brainstorming, Open Mindset, Critical Thinking, Liberal Arts, Aesthetics, Systems Thinking, Design Elements And Principles, Communication
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Data Ethics, Predictive Modeling, No-Code Development, Model Deployment, Data Visualization, Data Presentation, Responsible AI, Data-Driven Decision-Making, Advanced Analytics, Business Intelligence, Business Analytics, Data Cleansing, Business Reporting, Global Marketing, LLM Application, AI Enablement, User Feedback, Data Preprocessing, Predictive Analytics, Data Architecture
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Risk Management, Governance, ISO/IEC 27001, Enterprise Risk Management (ERM), Cyber Governance, NIST 800-53, Cyber Risk, Compliance Management, Security Controls, Program Implementation, Regulatory Compliance, Cybersecurity, Cyber Security Strategy, Business Continuity, Asset Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Splunk, Lightweight Directory Access Protocols, System Monitoring, Scripting, Dashboard, Business Intelligence, Scatter Plots, Pivot Tables And Charts, Servers, Data Visualization Software, Data-Driven Decision-Making, Software Installation, Role-Based Access Control (RBAC), Data Analysis Expressions (DAX), Data Pipelines, Authentications, Unstructured Data, Data Visualization, Windows Servers, Network Troubleshooting
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Technical Support, Email Security, Technical Communication, Debugging, Data Access, Cloud Storage, Security Controls, Event Monitoring, File Management
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Workforce Planning, Employee Onboarding, Recruitment, Recruitment Strategies, Full Cycle Recruitment, Talent Acquisition, Job Analysis, Human Resources, Employee Engagement, Talent Sourcing, Interviewing Skills, Decision Making, Diversity and Inclusion
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Salesforce Development, Marketing Automation, User Experience, Content Management, UI Components, Authentications, Cloud Development, Customer Service, Customer Communications Management, Cloud Management, Process Mapping, Cloud Services, Encryption, Business Strategy
Beginner · Course · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Business Ethics, Leadership and Management, Organizational Strategy, Project Management, Leadership Studies, Influencing, Team Management, Conflict Management, Employee Coaching, Strategic Thinking, Team Building, Decision Making, Coaching, Relationship Building, Communication, Business Communication, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Lean Methodologies, Process Optimization, Data-Driven Decision-Making, Kaizen Methodology, Process Improvement, Workflow Management, Operational Efficiency, Scaled Agile Framework, Business Process, Agile Methodology, Sprint Retrospectives, Business Transformation, Business Process Modeling, Value Engineering, Agile Product Development, Continuous Improvement Process, Agile Project Management
Intermediate · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Bayesian Network, Artificial Neural Networks, Convolutional Neural Networks, Deep Learning, Tensorflow, Machine Learning, Model Evaluation, Network Architecture, Algorithms, Probability Distribution
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Search Engine Optimization, Case Studies, Process Improvement and Optimization, Web Analytics and SEO, Competitive Analysis, Keyword Research, Content Strategy, Business Strategy, Marketing Strategies, Analysis, Auditing
Mixed · Course · 1 - 4 Weeks