IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Leeds
Skills you'll gain: Innovation, Design Thinking, Intellectual Property, Ideation, Organizational Strategy, New Product Development, Business Transformation, Strategic Partnership, Business Strategy, Risk Management, Business Process
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Cyber Governance, Law, Regulation, and Compliance, Security Strategy, Culture Transformation, Enterprise Security, Cyber Operations, Communication, Organizational Change, Strategic Communication, Performance Reporting, Business Risk Management, Business Leadership, Organizational Leadership, Leadership, Dashboard
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Python Programming, Data Security
Intermediate · Guided Project · Less Than 2 Hours

Institut Mines-Télécom
Skills you'll gain: Internet Of Things, Wireless Networks, Network Routing, Local Area Networks, Network Architecture, Network Protocols, Network Performance Management, Computer Networking, Telecommunications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: OpenAI, AI Enablement, Artificial Intelligence, AI Product Strategy, Generative AI, ChatGPT, Emerging Technologies, Responsible AI, Machine Learning, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Development Tools, Microsoft Azure, Serverless Computing, Cloud Development, Event-Driven Programming, Cloud API, Application Programming Interface (API), Microservices, GitHub, Business Process Automation
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Debugging, Computational Thinking, Digital pedagogy, Education Software and Technology, Programming Principles, Computer Programming, Algorithms, Brainstorming
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Software Development Life Cycle, Agile Software Development, Agile Methodology, Requirements Analysis, Agile Project Management, Software Development Methodologies, Application Lifecycle Management, Interpersonal Communications, Scrum (Software Development), Sprint Retrospectives, User Story, Waterfall Methodology, Sprint Planning, Quality Management, Project Management, Cross-Functional Collaboration, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Debugging, Program Development, Programming Principles, Computational Thinking, Diversity Equity and Inclusion Initiatives, Digital pedagogy, Computer Programming, Computer Science
Beginner · Course · 1 - 3 Months

The University of Melbourne
Skills you'll gain: Art History, International Relations, Political Sciences, Culture, Socioeconomics, Ancient History, World History, Social Sciences, Economic Development, Anthropology, Cultural Diversity, Sociology, Economics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Pipelines, Microsoft SQL Servers, Microsoft Azure, Database Development, Data Warehousing, SQL, Data Integration, Extract, Transform, Load
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Agile Project Management, Agile Methodology, Risk Management, Stakeholder Management, User Story, Stakeholder Engagement, Leadership, Sprint Planning, Conflict Management, Earned Value Management, Stakeholder Analysis, Communication, Value Engineering, Contract Management, Prioritization
Intermediate · Course · 1 - 4 Weeks