IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Bash (Scripting Language), Shell Script, Unix Shell, Scripting, Linux Commands, Windows PowerShell, Linux, IT Automation, Unix Commands, Unix, Debugging, Automation, Remote Access Systems, Development Environment, System Monitoring, Restful API
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Python Programming, Data Security
Intermediate · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Operations Management, Team Motivation, Rapport Building, Strategic Leadership, Governance, Employee Engagement, Expectation Management, Influencing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI, Image Quality, Creativity, Web Applications
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Systems Engineering, Aerospace Basic Quality System Standards, Global Positioning Systems, Engineering Design Process, Control Systems, Systems Integration, Engineering, Human Factors, System Testing, Communication Systems, Robotics, Automation, Structural Engineering, Thermal Management, Physical Science, Electric Power Systems, Environmental Monitoring, Mechanics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Media Campaigns, AI Personalization, Social Media Marketing, Generative AI, Trend Analysis, Social Media, Canva (Software), Digital Media Strategy, Market Trend, Content Creation, Drive Engagement, ChatGPT, Prompt Engineering, Automation, Creativity, Content Strategy, Target Audience, Analytics
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Peer Review, Governance, Consulting, Leadership and Management, Report Writing, Leadership, Performance Analysis, Management Consulting, Organizational Change, Change Management, Organizational Effectiveness, Analysis, Data Collection
Mixed · Course · 1 - 3 Months

Skills you'll gain: OpenAI API, SQL, ChatGPT, Prompt Engineering, Pandas (Python Package), Natural Language Processing, Data Import/Export, Data Manipulation, Databases, Python Programming, Machine Learning, Software Engineering
Intermediate · Guided Project · Less Than 2 Hours
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Generative AI, Artificial Intelligence, Model Evaluation, Python Programming, Applied Machine Learning, Machine Learning, Visualization (Computer Graphics), Deep Learning, Plot (Graphics), Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Generative AI, AI Enablement, Cross-Functional Collaboration, Prompt Engineering, Cybersecurity, Scenario Testing, Hardening, Complex Problem Solving, Discussion Facilitation, Decision Making, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: ChatGPT, Responsible AI, Generative AI, Data Ethics, Algorithms, Artificial Intelligence, Predictive Analytics, Record Keeping, Diversity Awareness, Health Equity, Model Evaluation, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Docker (Software), ChatGPT, Google Gemini, OpenAI, AI Workflows, Development Environment, GitHub, Integrated Development Environments, Generative AI Agents, Generative AI, Git (Version Control System), Debugging
Intermediate · Course · 1 - 3 Months