IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Generative AI, Generative Adversarial Networks (GANs), System Monitoring, Data Ethics, AI Security, Large Language Modeling, Responsible AI, LLM Application, Artificial Intelligence, AI Enablement, Event Monitoring, Model Evaluation, Automation, Threat Detection, Emerging Technologies, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Rmarkdown, Knitr, Collaborative Software, Technical Documentation, Document Management, Technical Writing, Data Sharing, R Programming, YAML, Hypertext Markup Language (HTML), File Management, Cascading Style Sheets (CSS), Version Control
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Statistical Hypothesis Testing, Statistical Analysis, Sampling (Statistics), Statistical Methods, Microsoft Excel, Probability & Statistics, Data Analysis, Regression Analysis, Statistical Inference, Probability Distribution, Statistical Modeling
Intermediate · Course · 1 - 3 Months
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Climate Change Adaptation, Climate Change Mitigation, Water Resource Management, Energy and Utilities, Environmental Policy, Sustainable Business, Risk Management, Environmental Monitoring, Environmental Science, Finance, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Information Systems Security Assessment Framework (ISSAF), Information Systems Security, Zero Trust Network Access, Risk Management Framework, Security Requirements Analysis, Application Security, Computer Security, Threat Modeling, Cybersecurity, Security Management, Vulnerability Assessments, Network Security, Security Strategy, Security Controls, Data Security, Cyber Security Assessment, Cyber Risk, Enterprise Architecture, Data Integrity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Diagram Design, Program Development, Program Management, Project Design, Process Management, Business Process, Timelines, Process Flow Diagrams, Agile Project Management, Project Management Software
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Graphic and Visual Design, Adobe Creative Cloud, Color Theory, Graphic Design, Logo Design, Digital Design
Intermediate · Guided Project · Less Than 2 Hours

Politecnico di Milano
Skills you'll gain: Business Modeling, Augmented and Virtual Reality (AR/VR), Innovation, Technology Strategies, Virtual Environment, Business Transformation, Systems Thinking, Emerging Technologies, Strategic Thinking, Business Strategies, Technology Solutions, Digital Transformation
Beginner · Course · 1 - 3 Months

Indian Institute of Technology Guwahati
Skills you'll gain: User Experience Design, User Experience, Human Computer Interaction, User Centered Design, Usability, User Interface (UI), Interaction Design, Design, Design Research, User Research, Wireframing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Legal Strategy, Legal Technology, Legal Research, Generative AI, AI Workflows, Data Ethics, Strategic Decision-Making, Responsible AI, Legal Writing, Artificial Intelligence, Automation, Predictive Modeling, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Business Process Automation, Generative AI, AI Workflows, Automation, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, Human Resources, Performance Metric, Key Performance Indicators (KPIs), Real Time Data, Google Sheets, Application Programming Interface (API), Scalability
Beginner · Course · 1 - 4 Weeks