Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Technical Management, Security Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, Strategic Partnership

Skills you'll gain: Timelines, Project Schedules, Project Documentation, Microsoft Excel, Project Management Software, Microsoft 365, Presentations

Skills you'll gain: Budgeting, Capital Budgeting, Budget Management, Operating Budget, Financial Management, Financial Analysis, Cash Flows, Financial Planning, Cash Flow Forecasting, Capital Expenditure, Return On Investment, Cost Benefit Analysis, Investments, Decision Making

Skills you'll gain: Continuous Monitoring, Performance Analysis, Project Risk Management, Risk Analysis, Risk Mitigation, Risk Management, Project Documentation, Management Reporting, Change Control, Trend Analysis, Variance Analysis, Data Quality, Stakeholder Communications

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI

Skills you'll gain: Strategic Thinking, Business Strategy, Business Strategies, Strategic Decision-Making, Competitive Analysis, Organizational Strategy, Decision Making, Corporate Strategy, Market Analysis, Analysis, Continuous Monitoring, Market Dynamics

Skills you'll gain: Cost Management, Cost Accounting, Cost Estimation, Inventory Accounting, Management Accounting, Financial Analysis, Production Process, Accounting, Variance Analysis, Standard Accounting Practices, Inventory Control

Skills you'll gain: Canva (Software), Advertising, Social Media Marketing, Marketing Design, Social Media Content, Facebook, Social Media, Graphic Design, Instagram, Branding, Design, Marketing

Skills you'll gain: Digital Transformation, Data Sharing, Manufacturing Operations, Business Transformation, Workflow Management, Product Lifecycle Management, Data Storage, Process Management, Interoperability, Innovation, Goal Setting

Skills you'll gain: Innovation, Product Development, Intellectual Property, Design Thinking, New Product Development, Health Systems, Presentations, Public Speaking, Verbal Communication Skills, Commercialization, Ideation, Organizational Structure, Persuasive Communication, Healthcare Project Management, Strategic Communication, Organizational Change, Health Technology, Healthcare Industry Knowledge, Entrepreneurship, Public Health

Skills you'll gain: Prompt Engineering, Data Storytelling, Data Presentation, Dashboard, Interactive Data Visualization, Generative AI, Data Ethics, Responsible AI, Infographics, Data Visualization, Anomaly Detection, Excel Formulas, Predictive Modeling, Data Visualization Software, Microsoft Copilot, Business Reporting, Risk Analysis, Text Mining, Predictive Analytics, Automation

Skills you'll gain: Design Thinking, Business Modeling, Business Solutions, Growth Strategies, Business Process, Business Strategy, Innovation, Sustainable Business, Product Design, Design, Market Analysis, User Experience, Customer experience improvement, User Research