IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Davis
Skills you'll gain: Employee Coaching, Coaching, Organizational Change, Key Performance Indicators (KPIs), Management Training And Development, Team Performance Management, Employee Performance Management, Performance Management, Leadership and Management, Performance Measurement, Meeting Facilitation, Constructive Feedback, Professional Development, Personal Development, Goal Setting, Active Listening, Communication Strategies, Self-Awareness
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Manufacturing Operations, Manufacturing Processes, Process Control, Lean Manufacturing, Production Management, Operational Efficiency, Continuous Improvement Process, Sustainability Standards, Collaboration, Innovation, Adaptability, Communication
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Program Evaluation, Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Learning Management Systems, Professional Development, Content Creation, Design Strategies, Communication, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: GitHub, DevOps, Version Control, CI/CD, Continuous Integration, Continuous Deployment, Development Environment, Software Development, Amazon Elastic Compute Cloud
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Relational Databases, Database Management, Database Development, SQL, MySQL, Database Design, Transaction Processing, Stored Procedure, Java, Data Structures, Data Integrity, Performance Tuning
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: User Story, Javascript, Model View Controller, Debugging, HTML and CSS, Prototyping, jQuery, Web Applications, Hypertext Markup Language (HTML), User Interface (UI), Interactive Design, Web Design and Development, Web Development Tools, Web Design, Application Programming Interface (API), Application Development, Cascading Style Sheets (CSS), Software Development, User Experience, User Accounts
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Networking Hardware, OSI Models, Network Architecture, Network Protocols, Network Security, TCP/IP, Computer Networking, Local Area Networks, Virtual Private Networks (VPN), Wireless Networks, Network Routing, Wide Area Networks, Network Switches, Virtual Local Area Network (VLAN), Firewall
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Dashboard, Salesforce, Data Visualization, Data Storytelling, Ad Hoc Reporting, Management Reporting, Product Demonstration, Business Reporting, Report Writing, End User Training and Support, Real Time Data, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Pre-Clinical Development, Clinical Research, Drug Development, Clinical Trials, Medical Science and Research, Pharmaceuticals, Laboratory Research, Health Policy, Research
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Storytelling, Editing, Writing and Editing, Public Speaking, Writing, Proofreading, Verbal Communication Skills, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Professional Networking, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Talent Acquisition, Talent Pipelining, Human Resources, Talent Sourcing, Compliance Management, Regulatory Requirements, Interviewing Skills, Labor Law, Value Propositions
Beginner · Course · 1 - 4 Weeks