IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Arizona State University
Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Problem Solving, Customer Analysis, Presentations, Creative Thinking, Target Audience, Brainstorming, Customer Insights, Market Opportunities, Team Oriented, Ideation, Market Research, Solution Design, Business Research, Complex Problem Solving
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Social Network Analysis, Data Wrangling, Natural Language Processing, Web Scraping, Databases, Data Processing, Social Sciences, Trend Analysis, Data Collection, Unstructured Data, Simulations, Big Data, Machine Learning, Computational Thinking, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Workflow Management, Process Analysis, Microsoft Copilot, Microsoft Azure, Process Mapping, AI Workflows, Business Process Automation, Process Optimization, Automation, Application Lifecycle Management, Document Management, Event-Driven Programming
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Goal Setting, Positivity, Personal Development, Self-Awareness, Optimism, Time Management, Growth Mindedness, Creative Thinking, Human Centered Design, Professional Development, Verbal Communication Skills, Mindfulness
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Target Market, Value Propositions, Cost Control, Customer Analysis, Business Modeling, Strategic Partnership, Marketing Channel, Entrepreneurship, Business Strategy, Resource Management, Revenue Management
Intermediate · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Water Quality, Laboratory Testing, Chemistry, Product Testing, Chemical Engineering, Biochemistry, Process Control, Analytical Testing, Materials science, Physics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, Organizational Change, Generative AI Agents, Business Transformation, Stakeholder Communications, Organizational Development, Business Communication, Communication, Internal Communications, Employee Training, Workforce Development, Stakeholder Engagement, Employee Engagement, Change Management
Beginner · Course · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Delegation Skills, Leadership Development, Leadership, Executive Presence, Initiative and Leadership, Time Management, Leadership and Management, Influencing, Conflict Management, Emotional Intelligence, Self-Awareness, Constructive Feedback, Communication, Adaptability
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Agile Methodology, Lean Methodologies, Workflow Management, Process Development, Process Management, Business Process, Business Process Management, Process Mapping, Collaborative Software, Service Design
Intermediate · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Proposal Writing, Fundraising, Prospecting and Qualification, Business Writing, Stakeholder Management, Negotiation, Compliance Reporting, Relationship Building, Communication Strategies
Beginner · Course · 1 - 3 Months

Sciences Po
Skills you'll gain: Social Sciences, Governance, Data Sharing, Digital Transformation, Policy Analysis, Data Analysis, Big Data, Algorithms, Data Ethics, Computing Platforms, Data-Driven Decision-Making, Personally Identifiable Information, Information Privacy
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Information Systems Security, Cybersecurity, Encryption, Proxy Servers, Information Privacy, Servers, Web Servers, Network Routing, Cloud Hosting
Intermediate · Course · 1 - 4 Weeks