IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Michigan
Skills you'll gain: Exploratory Data Analysis, Rmarkdown, R (Software), Tidyverse (R Package), Statistical Visualization, Data Visualization, Data Visualization Software, R Programming, Ggplot2, Data Wrangling, Scatter Plots, Data Manipulation, Histogram, Scripting, Package and Software Management, Data Import/Export
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Cloud Deployment, Application Deployment, Cloud Applications, Cloud Platforms, Containerization, Cloud Computing, YAML, Virtual Networking, Application Performance Management, Configuration Management, System Monitoring, Network Routing
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Governance, Meeting Facilitation, Leadership and Management, Organizational Effectiveness, Leadership, Leadership Development, Case Studies, Team Performance Management, Organizational Structure, Culture Transformation, Culture, Diversity and Inclusion, Recruitment Strategies
Mixed · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Search Engine Optimization, Generative AI Agents, Video Production, Email Automation, Sales Strategy, Advertising, Inside Sales, AI Orchestration, Online Advertising, Marketing Channel, Marketing, Performance marketing, Product Promotion, AI Workflows, Marketing Strategies, Content Marketing, Entrepreneurship, Web Analytics, New Business Development, Agentic systems
Beginner · Specialization · 3 - 6 Months

The Museum of Modern Art
Skills you'll gain: Storytelling, Public History, Community Development, Social Justice, Cultural Responsiveness, Creativity, Art History, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Liberal Arts
Beginner · Course · 1 - 3 Months

Skills you'll gain: Fraud detection, Generative AI, Responsible AI, Regulatory Requirements, Compliance Management, Governance, Risk Management, Data Ethics, Anomaly Detection, Artificial Intelligence, AI Enablement, Model Evaluation, Forecasting
Intermediate · Course · 1 - 4 Weeks

Meta
Skills you'll gain: Swift Programming, Apple iOS, User Interface and User Experience (UI/UX) Design, User Interface (UI), Git (Version Control System), Apple Xcode, Mobile Development, User Experience, Wireframing, Application Development, Data Management, Software Architecture
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, LLM Application, LangChain, Large Language Modeling, Embeddings, Query Languages, Vector Databases, Data Storage, Semantic Web, Unstructured Data, Graph Theory
Intermediate · Project · Less Than 2 Hours
University of Colorado Boulder
Skills you'll gain: Angular, Linear Algebra, Physics, Mathematical Modeling, Applied Mathematics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: MITRE ATT&CK Framework, Threat Modeling, Cyber Threat Intelligence, Penetration Testing, Threat Management, Threat Detection, Cybersecurity, Vulnerability Scanning, Cyber Attacks, Data Ethics, Vulnerability Assessments, Security Strategy, Network Security, Network Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Microsoft 365, Document Management, Workflow Management, Microsoft Power Platform, Business Process Automation, Productivity Software, Automation, Intranet
Intermediate · Guided Project · Less Than 2 Hours