Skills you'll gain: Customer Retention, Customer Analysis

Skills you'll gain: Lean Methodologies, Lean Six Sigma, Six Sigma Methodology, Performance Measurement, Process Improvement, Continuous Improvement Process, Process Analysis, Statistical Methods, Statistical Analysis

Skills you'll gain: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Innovation, Team Building, Storytelling, Market Research, Team Management, Oral Expression, Entrepreneurial Finance, New Product Development, Business Strategies, Project Design, Team Leadership, Fundraising and Crowdsourcing, Financial Planning, Customer Engagement, Business Ethics, Competitive Analysis

Skills you'll gain: Virtual Teams, Recognizing Others, Conflict Management, Emotional Intelligence, Collaboration, Occupational Health, Teamwork, Stress Management, Employee Engagement, Mental Health, Occupational Safety and Health Administration (OSHA), Crisis Management, Empathy, Workplace inclusivity, Occupational Safety And Health, Human Resource Policies, Self-Awareness, Personal Development, Communication, Leadership and Management

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Generative Model Architectures, ChatGPT, Responsible AI, OpenAI, AI Product Strategy, Data Ethics, Large Language Modeling, Leadership and Management, AI Enablement, Business Leadership, Strategic Leadership, Business Ethics, Hugging Face, Model Deployment, Legal Risk, IBM Cloud, Prototyping

Skills you'll gain: Sales Process, Sales, Sales Presentation, Sales Strategy, Verbal Communication Skills, Selling Techniques, Sales Management, Customer Relationship Management (CRM) Software, Closing (Sales), Communication, Customer Relationship Building, Active Listening, Business Software, Overcoming Objections, Business Writing, Negotiation, Collaboration, Problem Solving, Value Propositions, Critical Thinking

Skills you'll gain: Quality Management, Quality Management Systems, Continuous Improvement Process, Kaizen Methodology, Supplier Quality Management, Process Improvement, Quality Assurance, Quality Control, Lean Manufacturing, Customer experience improvement, Employee Engagement, Supplier Relationship Management, Statistical Process Controls

Skills you'll gain: Keyword Research, Copywriting, Search Engine Optimization, Content Strategy, Web Content, Web Analytics and SEO, Content Management, Content Creation, Writing, Content Marketing, Editing, Drive Engagement

Skills you'll gain: Project Finance, Environmental Social And Corporate Governance (ESG), Investments, Contract Management, Risk Analysis, Finance, Corporate Finance, Risk Management, Sustainable Development, Economics, Public Policies

Skills you'll gain: Target Market, Marketing, Sales Strategy, Marketing Planning, Sales Process, Marketing Strategy and Techniques, Brand Strategy, Sales, Marketing Analytics, Business Metrics, Brand Management, Digital Marketing

Skills you'll gain: Content Performance Analysis, Prompt Engineering, Microsoft Copilot, Customer Insights, Customer Analysis, Competitive Analysis, Persona Development, Content Marketing, Content Creation, Marketing Operations, Marketing Analytics, Generative AI Agents, Marketing Design, Marketing Strategies, Marketing Planning, Marketing Materials, Marketing, Ideation, Social Media Content, Data Analysis