IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Crisis Management, Consulting, Management Consulting, Strategic Communication, Corporate Communications, Leadership, Risk Management, Business Leadership, Public Affairs, Business Risk Management, Contingency Planning, Business Continuity Planning, Risk Analysis, Mitigation, Case Studies, Stakeholder Communications, Internal Communications, Communication, Emergency Response, Critical Thinking
Beginner · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Case Law, Court Systems, Legal Research, Social Justice, Law, Regulation, and Compliance, Social Studies, Civil Law, Policy Analysis, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cryptography, Network Security, OSI Models, Public Key Infrastructure, Network Protocols, Encryption, Remote Access Systems, Firewall, Brute-force attacks, Emerging Technologies, TCP/IP, Wireless Networks, Authentications
Advanced · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Cloud Computing, Cloud Security, Cloud Infrastructure, Cloud Technologies, Public Cloud, Amazon Elastic Compute Cloud, Solution Architecture, Scalability
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Devops Tools, AWS Identity and Access Management (IAM), DevOps, Application Deployment
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management
Beginner · Project · Less Than 2 Hours

Michigan State University
Skills you'll gain: Interviewing Skills, Journalism, Report Writing, Investigation, Research, Peer Review, Content Creation, Storytelling, Ethical Standards And Conduct, Data Collection, Writing, Multimedia
Mixed · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Team Performance Management, Systems Thinking, Cognitive flexibility, Team Building, Knowledge Transfer, Innovation, Organizational Development, Organizational Effectiveness, Creative Thinking, Problem Solving, Adaptability, Decision Making, Culture
Mixed · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Immunology, Microbiology, Drug Development, Infectious Diseases, Biotechnology, Clinical Trials, Medical Science and Research, Epidemiology, Public Health and Disease Prevention, Molecular Biology, Laboratory Research, Emerging Technologies
Intermediate · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Healthcare Ethics, Emergency Medical Services, Patient Safety, Health Care, Patient Advocacy, Health Systems, Legal Risk, Community Health, Hospital Experience, Safety and Security, Law, Regulation, and Compliance, Emergency Response, Health Policy, Risk Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Operating System Administration, Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, System Support, Desktop Support, TCP/IP, Linux, General Networking, Patch Management, Operating Systems, User Accounts, Network Routers, System Monitoring, Hardware Troubleshooting, Network Troubleshooting, Mac OS, Network Security
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Cloud Services, Cloud Computing, Relational Databases, Cloud Storage, Amazon CloudWatch, Databases, Database Management, Virtual Private Networks (VPN)
Intermediate · Course · 1 - 4 Weeks