Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Rice University
Skills you'll gain: Web Content Accessibility Guidelines, digital literacy, Education Software and Technology, English Language, Learning Management Systems, Lifelong Learning, Collaboration, Creativity, Critical Thinking, Cultural Responsiveness, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Email Marketing, Email Automation, Lead Generation, Marketing Automation, Google Sheets, Social Media, Social Media Marketing, Digital Marketing, Gmail
Beginner · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Virtual Teams, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Team Management, Teamwork, Negotiation, Communication Strategies, Leadership and Management, Diversity Awareness, Conflict Management, Business Leadership, Leadership, Communication, Non-Verbal Communication
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Crisis Management, Threat Management, Threat Detection, Infrastructure Security, Resilience, Disaster Recovery, Emergency Response, Business Ethics, Engineering Management, Organizational Change, Systems Thinking, Organizational Effectiveness, Public Safety and National Security, Safety and Security, Risk Analysis, Industrial and Organizational Psychology, Complex Problem Solving, Decision Making, Leadership
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Story, User Interface (UI), User Interface and User Experience (UI/UX) Design, Design Thinking, Mockups, Usability Testing, Wireframing, User Experience, Product Design, User Centered Design, User Feedback, Prototyping, Figma (Design Software)
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Ajax, JSON, Javascript, Frontend Integration, Application Programming Interface (API), Restful API, Web Applications, Application Security, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Mobile Development, Cross Platform Development, .NET Framework, Authentications, User Interface (UI), Application Programming Interface (API), C# (Programming Language), Microsoft Visual Studio, Development Environment, Program Development, Data Access, Software Design Patterns
Intermediate · Course · 1 - 3 Months

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Marketing Strategies, AI Personalization, AI Enablement, Customer Data Management, Customer experience improvement, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

O.P. Jindal Global University
Skills you'll gain: Leadership, Leadership Development, Business Ethics, Organizational Leadership, Leadership and Management, Ethical Standards And Conduct, Strategic Leadership, Business Leadership, Professional Networking, Public Administration, Political Sciences, Governance, Social Sciences, Community Development, Conflict Management
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Power Platform, ChatGPT, No-Code Development, Microsoft Teams, Performance Analysis, Business Process Automation, Customer Engagement, Digital Publishing, Natural Language Processing, User Feedback, Application Deployment
Beginner · Course · 1 - 4 Weeks

Tata Institute of Social Sciences
Skills you'll gain: Public Policies, Policy Development, Policty Analysis, Research, and Development, Governance, Policy Analysis, Social and Human Services, Economics, Policy, and Social Studies, Program Implementation, Social Justice, Public Administration, Community Development, Diversity and Inclusion, Advocacy, Program Evaluation, Empowerment, Stakeholder Engagement
Beginner · Course · 1 - 3 Months