IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Stakeholder Engagement, Stakeholder Communications, User Story, Persuasive Communication, Target Audience, Non-Verbal Communication, Communication Planning, Influencing, Professional Development, Strategic Communication, Leadership, Data Management, Team Building, Data Integrity, Meeting Facilitation, Communication Strategies, Negotiation, Data Presentation, Communication, Risk Management
Beginner · Specialization · 3 - 6 Months

Packt
Skills you'll gain: TCP/IP, Network Administration, Virtual Local Area Network (VLAN), Network Routers, Network Routing, General Networking, Ansible, Puppet (Configuration Management Tool), Software-Defined Networking, Local Area Networks, Computer Networking, Command-Line Interface, Network Infrastructure, Wireless Networks, Network Security, Security Awareness, Networking Hardware, Network Protocols, Chef (Configuration Management Tool), Network Troubleshooting
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Large Language Modeling, LLM Application, Development Environment, Multimodal Prompts, Embeddings, Vector Databases, User Interface (UI), Generative AI, AI Workflows, AI Personalization, Prompt Engineering, Agentic systems, Data Visualization, Image Analysis, Application Development, Augmented Reality, Text Mining, Graph Theory, Query Languages
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Kubernetes, Role-Based Access Control (RBAC), Identity and Access Management, Private Cloud, Google Cloud Platform, Cloud-Native Computing, Cloud Security, Network Troubleshooting, Network Security, Virtual Networking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Instagram, Social Media Campaigns, Social Media Marketing, Marketing Budgets, Social Media Content, Social Media, Marketing Materials, Content Creation, Graphic and Visual Design Software, Marketing, Data Visualization
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Control Systems, Systems Engineering, Mechanics, Numerical Analysis, Differential Equations, Mathematical Modeling, Simulation and Simulation Software, Engineering Analysis, Simulations, Engineering Calculations, Geometry, Linear Algebra, Engineering Design Process, Torque (Physics), Applied Mathematics, Physics, Calculus
Advanced · Specialization · 1 - 3 Months

Arizona State University
Skills you'll gain: Instructional and Curriculum Design, Instructional Strategies, Differentiated Instruction, English Language, Student Engagement, Language Learning, Cultural Sensitivity
Mixed · Course · 1 - 3 Months

Skills you'll gain: NIST 800-53, Risk Analysis, Business Risk Management, Security Management, Continuous Monitoring, Security Controls, System Monitoring, Risk Management, Cybersecurity, Cyber Risk, Cyber Security Policies, Enterprise Security, Threat Detection, Auditing
Intermediate · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Grammar, Language Competency
Intermediate · Course · 1 - 3 Months

Skills you'll gain: MITRE ATT&CK Framework, Vulnerability Assessments, Open Web Application Security Project (OWASP), Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Threat Modeling, Cybersecurity, Malware Protection, Mobile Security, Cyber Threat Intelligence, Penetration Testing, Exploitation techniques, Brute-force attacks, Microsoft Intune (Mobile Device Management Software), Network Security, Cryptography, Threat Management, Threat Detection, Cloud Security
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: TCP/IP, Network Protocols, Network Monitoring, OSI Models, Network Security, Web Servers, Network Analysis
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Mathematical Modeling, Control Systems, Network Model, Mechanical Engineering, Systems Analysis, Automation, Real-Time Operating Systems, Differential Equations, Safety Assurance, Verification And Validation
Build toward a degree
Intermediate · Course · 1 - 3 Months