Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Communication Strategies, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Wireframing, Mockups, Web Content, Web Design, Information Architecture, Collaborative Software, User Experience Design
Beginner · Guided Project · Less Than 2 Hours

Banco Interamericano de Desarrollo
Skills you'll gain: Sustainable Development, Project Finance, Civil Engineering, Sustainable Design, Sustainability Reporting, Environmental Social And Corporate Governance (ESG), Economic Development, Sustainable Engineering, Social Impact, Environment, Construction, Environmental Issue, Climate Change Adaptation, Private Equity, Project Management, Capital Markets, Innovation, Loans, Sustainability Standards, Financial Market
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: NumPy, PyTorch (Machine Learning Library), Predictive Modeling, Matplotlib, Artificial Intelligence, Development Environment, Pandas (Python Package), Deep Learning, Classification And Regression Tree (CART), Python Programming, Artificial Neural Networks, Data Manipulation, Tensorflow, Regression Analysis, Machine Learning, Computer Programming, Model Evaluation
Beginner · Course · 3 - 6 Months

Skills you'll gain: Exploratory Data Analysis, Data Visualization, Data Literacy, Data Presentation, Data Storytelling, Data Analysis, Data Cleansing, Data Preprocessing, Technical Communication
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Construction Management, Project Controls, Construction Estimating, Project Schedules, Change Control, Contract Management, Timelines, Occupational Safety And Health, Scheduling, Project Coordination, Project Documentation, Communication Planning, Project Planning, Safety Assurance, Cost Control, Arbitration
Intermediate · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Database Design, Relational Databases, Database Theory, Data Modeling, Unified Modeling Language, Database Management, Databases, Data Integrity, Diagram Design, Dependency Analysis, Conceptual Design, Requirements Analysis
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Culture Transformation, Kanban Principles, Agile Project Management, Organizational Change, Agile Methodology, Process Mapping, Sprint Retrospectives, Lean Methodologies, Leadership, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Cleansing, Data Transformation, Alteryx, Data Manipulation, Data Import/Export, Data Preprocessing, Workflow Management, Data Literacy, Project Schedules, Data Visualization, Scheduling, Data Analysis Expressions (DAX), Automation, Exploratory Data Analysis
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Bayesian Statistics, Statistical Inference, Statistical Modeling, Predictive Analytics, Statistical Methods, Data Ethics, Data Science, Probability, Regression Analysis, Probability Distribution, Calculus
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Verbal Communication Skills, Public Speaking, Technical Communication, Presentations, Persuasive Communication, Storytelling, Non-Verbal Communication, Microsoft PowerPoint, Communication, Target Audience, Interpersonal Communications, Contingency Planning
Build toward a degree
Beginner · Course · 1 - 4 Weeks