IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The Pennsylvania State University
Skills you'll gain: Geographic Information Systems, Case Studies, Climate Change Programs, Systems Thinking, Design Thinking, Geospatial Information and Technology, Sustainable Design, Spatial Analysis, Collaborative Software, Decision Support Systems, Cultural Responsiveness
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Storyboarding, Canva (Software), Storytelling, Marketing Design, Content Creation, Presentations, Marketing Materials, Dashboard, Collaborative Software, Graphic Design, Marketing, User Accounts, Business
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Azure Synapse Analytics, Power BI, Databricks, Microsoft Azure, Database Administration, Cloud Services, Data Warehousing, Dashboard, Data Architecture, Apache Spark, Database Systems, Cloud Storage, Cloud Development, Databases, Data Lakes, Business Intelligence, Analytics, Big Data, Data Visualization Software, Data Visualization
Beginner · Course · 1 - 4 Weeks

Ball State University
Skills you'll gain: Data Analysis, Programming Principles, Statistical Analysis, Computer Programming, Python Programming, Object Oriented Programming (OOP), Natural Language Processing, Scripting, NumPy, Algorithms, Debugging, Data Structures
Build toward a degree
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, AI Security, Customer Service, Business Metrics, AI Enablement, Return On Investment, Automation, Customer Retention, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Technion - Israel Institute of Technology
Skills you'll gain: Innovation, Creative Problem-Solving, Team Building, Ideation, Creative Thinking, Entrepreneurship, Visionary, Initiative and Leadership, New Product Development, Design and Product, Strategic Planning, Persistence, Overcoming Obstacles, Analysis
Beginner · Course · 1 - 4 Weeks

American Museum of Natural History
Skills you'll gain: Teaching, Education and Training, Instructional Strategies, Instructing, Pedagogy, Anthropology, Life Sciences, Culture, Biology, Curriculum Planning, Taxonomy, Scientific Methods
Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Depreciation, Property Accounting, Tax Laws, Income Tax, Tax Planning, Corporate Tax, Fixed Asset, Tax Compliance, Real Estate Transactions, Capital Expenditure, Asset Management, Expense Management
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: OpenAI API, Prompt Engineering, Large Language Modeling, ChatGPT, OpenAI, Generative AI, Application Performance Management, Image Analysis, Application Programming Interface (API), LLM Application, Multimodal Prompts, Animations, File Management, Graphics Software, Embeddings, Classification Algorithms, Computer Graphics, Application Development, Python Programming, Computer Science
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Routing Protocols, TCP/IP, Network Troubleshooting, OSI Models, Network Switches, Data Centers, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Routing, Computer Networking, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Network Model, Networking Hardware, Local Area Networks
Intermediate · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales, Sales Management, Market Intelligence, Competitive Intelligence, Case Studies, Business Strategy, Customer Analysis, Analysis, Competitive Analysis, Strategic Decision-Making, Market Analysis, Business Research
Intermediate · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Digital Communications, Communication Systems, Image Analysis, Telecommunications, Electrical Engineering, Electrical and Computer Engineering, Embedded Systems, Electronics, Algorithms
Intermediate · Course · 1 - 4 Weeks