Strategic thinking courses can help you learn critical analysis, decision-making frameworks, competitive analysis, and scenario planning. You can build skills in risk assessment, resource allocation, and long-term vision development. Many courses introduce tools such as SWOT analysis, PESTLE analysis, and strategic planning software, which assist in evaluating market conditions and aligning organizational goals with actionable strategies.

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, AI Enablement, Generative AI, Content Creation, Prompt Engineering, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Storytelling, Content Strategy, ChatGPT, Content Creation, Content Marketing, Target Audience, AI Personalization, Persona Development, User Research, Problem Solving, Writing and Editing, Brainstorming, Ideation
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Diversity and Inclusion, Diversity Awareness, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Self-Awareness, Critical Thinking, Mitigation, Leadership
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: File I/O, C and C++, Communication Systems
Advanced · Course · 1 - 3 Months

Skills you'll gain: Tensorflow, Convolutional Neural Networks, Keras (Neural Network Library), Matplotlib, Artificial Neural Networks, Image Analysis, Deep Learning, Applied Machine Learning, Python Programming, Model Evaluation, Adaptability, Problem Solving
Intermediate · Guided Project · Less Than 2 Hours
Emory University
Skills you'll gain: Marketing Channel, Marketing Strategies, E-Commerce, B2B Sales, Business Relationship Management, Market Dynamics, Brand Management, Strategic Partnership, Customer experience strategy (CX), Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Convolutional Neural Networks, Keras (Neural Network Library), Image Analysis, Data Preprocessing, Deep Learning, Computer Vision, Tensorflow, Python Programming, Cloud Computing, Development Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Applied Machine Learning, Data Science, Python Programming, Scikit Learn (Machine Learning Library), NumPy, Computational Thinking, Machine Learning Algorithms, Pandas (Python Package), Data Preprocessing, Data Analysis, Exploratory Data Analysis, Programming Principles, Data Manipulation
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Tensorflow, Transfer Learning, Image Analysis, Keras (Neural Network Library), Convolutional Neural Networks, Applied Machine Learning, Deep Learning, Machine Learning
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Design Research, UI/UX Strategy
Intermediate · Course · 1 - 4 Weeks