IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Content Performance Analysis, Prompt Engineering, Microsoft Copilot, Customer Insights, Customer Analysis, Competitive Analysis, Persona Development, Content Marketing, Content Creation, Marketing Analytics, Generative AI Agents, Marketing Design, Marketing Strategies, Marketing Planning, Marketing Materials, Marketing, Ideation, Marketing Effectiveness, Social Media Content, Data Analysis
Beginner · Specialization · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Case Studies, Product Strategy, Innovation, Needs Assessment
Beginner · Course · 1 - 3 Months

Corporate Finance Institute
Skills you'll gain: Data Transformation, Extract, Transform, Load, Consolidation, Microsoft Excel, Data Manipulation, Data Cleansing, Data Integration, Data Import/Export, Pivot Tables And Charts, Data Validation, Automation
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management
Beginner · Course · 1 - 4 Weeks

Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Ancient History, Governance, Social Studies, World History, Anthropology, Diplomacy, Sociology, Political Sciences, Economics
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Risk Management Framework, Infrastructure Security, Cyber Security Policies, Security Management, NIST 800-53, Cybersecurity, Cyber Security Strategy, Security Strategy, Cyber Risk, System Monitoring
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Intercultural Competence, Team Management, Team Building, Team Leadership, Cultural Diversity, Team Motivation, Culture, Diversity Awareness, Organizational Development, Performance Analysis, Leadership
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Injury Prevention, Public Safety and National Security, Social Justice, Public Policies, Policy Analysis, Criminal Investigation and Forensics, Public Health, Law, Regulation, and Compliance, Health Policy, Risk Analysis, Community Health, Research, Case Studies
Beginner · Course · 1 - 3 Months

Technion - Israel Institute of Technology
Skills you'll gain: Oncology, Patient Communication, Patient-centered Care, Patient Education And Counseling, Pharmacology, Drug Interaction, Patient Education and Support, Treatment Planning, Pain Management, Medical History Documentation, Care Management, Clinical Research, Cultural Sensitivity, Cultural Diversity
Beginner · Course · 3 - 6 Months

Skills you'll gain: Job Control Language (JCL), z/OS, Unix, IBM DB2, Mainframe Computing, Operating System Administration, System Programming, Operating Systems, Unix Commands, Data Management, File Systems, Data Storage, File Management
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Design Thinking, Healthcare Project Management, Solution Design, Quality Improvement, Patient Flow, Continuous Quality Improvement (CQI), Patient Safety, Creative Problem-Solving, Innovation, Brainstorming, Project Management, User Centered Design, Collaboration
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Storyboarding, Storytelling, Canva (Software), Graphical Tools, Animations, Content Creation, Graphic Design, Design and Product, Business, Marketing
Intermediate · Guided Project · Less Than 2 Hours