IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Microsoft Azure, NoSQL, Database Administration, Data Store, Database Systems, Cloud Storage, Database Theory, Data Storage, Cloud Services, Data Storage Technologies, Data Security, Data Management, Query Languages, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Generative AI, AI Enablement, Operational Efficiency, Innovation, Operational Excellence, Curriculum Development, Enterprise Architecture, Thought Leadership, Program Implementation, Strategic Planning, Responsible AI, Data Ethics, Artificial Intelligence, Automation, Workforce Development, Education Software and Technology, Large Language Modeling, Business Strategies
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Verbal Communication Skills, Public Speaking, Persuasive Communication, Communication, Presentations, Interpersonal Communications, Cognitive flexibility, Storytelling, Active Listening, Driving engagement, Adaptability, Ingenuity, Creativity
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Case Studies, Manufacturing Processes, Manufacturing and Production, Business Transformation, Technology Strategies, Technology Roadmaps, Emerging Technologies, Strategic Partnership, Business Modeling, Cost Benefit Analysis, Risk Analysis, Organizational Change
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Authentications, Cloud Security, Cybersecurity, Threat Detection, Security Awareness, Cyber Attacks, Network Security, Vulnerability Assessments, Cloud Computing, Data Security, Identity and Access Management, Human Factors (Security), Software As A Service
Beginner · Course · 1 - 3 Months

Skills you'll gain: Slack (Software), Productivity Software, Collaborative Software, Internal Communications, Organizational Skills, Business Communication, Team Management, Communication Strategies, Resource Management
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Storyboarding, Augmented Reality, Virtual Reality, Usability Testing, Design Thinking, Prototyping, User Experience Design, Interaction Design, Conceptual Design, Virtual Environment, Human Centered Design, User Research, Wireframing, Data Ethics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: International Finance, Economics, International Relations, Economic Development, Global Marketing, Financial Trading, Socioeconomics, World History, Supply And Demand, Political Sciences, Trend Analysis, Risk Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Legal Technology, Legal Strategy, Responsible AI, Data Ethics, Legal Research, Document Management, Regulation and Legal Compliance, Generative AI, Litigation Support, Client Services, Mediation, Legal Risk, Anthropic Claude, AI Security, Case Law, Law, Regulation, and Compliance, AI Workflows, ChatGPT, Artificial Intelligence, Risk Management
Beginner · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Data Visualization, Interactive Data Visualization, Data Presentation, Infographics, Data Visualization Software, Data Storytelling, Plotly, Matplotlib, Journalism, Graphing, Data Literacy, Color Theory, Data Manipulation, Design Elements And Principles, Data Analysis
Beginner · Course · 1 - 3 Months